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Seasonal Receptionist - High West Saloon at Constellation Brands

Posted in Management 30+ days ago.

Type: Part-Time
Location: Park City, Utah





Job Description:

Job Description

Company Summary

We’re the producers, creators and marketers of beer, wine and spirts brands that people love. At Constellation Brands, we’re driven to push boundaries and think beyond today to deliver products and experiences that resonate now, tomorrow and well into the future. Because of this approach, we’re the fastest-growing large CPG company in the U.S. at retail, with operations in the U.S., Mexico, New Zealand and Italy. Our premium portfolio of iconic brands like Corona Extra, Modelo Especial, Kim Crawford, Robert Mondavi, Meiomi, The Prisoner, SVEDKA Vodka, High West Whiskey, and more drive industry-leading growth for us today. But we’re just getting started. Our ability to stay on the forefront of consumer trends has fueled our success since our founding in 1945 and will guide us in creating the next generation of products and experiences Worth Reaching For.

Position Summary

This position supports High West Distillery & Saloon by delivering a welcoming experience and world class hospitality to all of our guests, both internal and external. This will be accomplished through an unwavering focus on hospitality, teamwork, communication and passion for High West. Please note that we are taking every precaution to keep our team and guests safe and healthy in regards to Covid-19. The health and wellbeing of our team and our guests is our main priority.

Responsibilities


  • Answer incoming telephone calls on a multi-line phone system and forwards calls to the appropriate personnel or department.  Answer questions about the organization and provides callers with address, directions, and other information. Work with reception team to deliver world class hospitality while creating a 5-Star experience for all High West’s guests, internal customers and Park City locals.


  • Create and maintain a high-level of consistent, accurate, and timely communication of information regarding guests and reservations between all Hospitality & Operations workgroups.


  • Work with management staff to create and implement standard operating procedures at the Saloon to deliver a highly satisfied guest experience.


  • Sorts and distributes incoming mail; processes outgoing mail.


  • Orders supplies as directed.


  • Maintain High West Distillery & Saloon phone list.


  • Keeps common work areas organized (i.e. break area, locker room, office supply storage).


  • Performs other clerical duties as needed, including writing letters, filing, and photocopying.


  • Assists with event coordination and communications (i.e., wellness events, promotional events).


  • Follow safe operating procedures, support safety programs and policies to safeguard personal safety, company property, environmental and team member’s safety.


  • Responsible for compliance with CBI sustainability policies and practices which are economically viable, socially acceptable and environmentally sound.  This is done by supporting programs at each location for conservation, energy efficiency, and recycling, which are critical for our operations to achieve tangible environmental results.


  • Special projects and other responsibilities as assigned.


Minimum Qualifications


  • Approximately 1-3 years of hospitality and customer service background.


  • Ability to handle stressful customer interactions in a positive and pleasant manner.


  • Professional communication skills over the phone, via email, and face-to-face.


  • Be highly organized & detail oriented, with focus on follow through.


  • Ability to multi-task, work independently, and in collaborate with teams.


  • Ability to work efficiently with appropriate time management and prioritization ability.


  • Ability to work a mixed schedule of days, nights and weekends.


  • Proficient in Microsoft Office.


  • Desire for personal and professional growth.


Physical Requirements/Work Environment: 


  • Works outdoors/indoors 


  • Works in warm/cold climates 


  • Works in high places 


  • Works on wet surfaces 


  • Is exposed to loud noise, fumes and/or toxic chemicals 


  • Works near moving, mechanical parts and lift truck traffic 


  • Must be able to move up to 55 lbs 


Must be at least 21 years of age. Must be able to sit and/or stand for long periods of time and work on a computer for extended periods. Lifting may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Location

Park City, Utah

Additional Locations

Job Type

Part time

Job Area

Administrative Support

Equal Opportunity

Constellation Brands is committed to a continuing program of equal employment opportunity. All persons have equal employment opportunities with Constellation Brands, regardless of their sex, race, color, age, religion, creed, sexual orientation, national origin or citizenship, ancestry, physical or mental disability, medical condition (cancer or genetic characteristics), marital status, gender (including gender identity or gender expression), familial status, military or veteran status, genetic information, pregnancy, childbirth, breastfeeding, or related conditions (or any other group or category within the framework of the applicable discrimination laws and regulations).





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