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What you will do
This highly visible leadership position in the Sensormatic business unit has Global responsibilities for internal business intelligence. As a global vertical, Sensormatic goes to market through multiple channels and solution offerings. This role will lead efforts and be responsible for the aggregation of critical internal business intelligence data to ensure business leaders have access to reporting and business health indicators that guide their decisions. Identifying and collecting the data, ensuring accuracy and integrity of data, and organizing the data into meaningful reports and dashboards will be critical part of this role.
This role leverages collaborative and influencing leadership skills to execute on strategic pricing projects and initiatives to improve contribution margin / SINC, customer growth and profitability, and support strategic business priorities. This is a hands-on role in a fast paced, dynamically evolving marketplace. This role will report directly to the Global Director Sales Intelligence.
How you will do it
Set strategy and leads the collection and integration of internal and external data intelligence to unlock business insights and value through advanced analytics like market basket, dynamic deal scoring, and share of wallet opportunities
Maintains key relationships with Commercial Leadership, Regional GMs, and Sales Operations to translate opportunities and insights into customer action plans and engagement strategies
Directs Business Instrumentation efforts and owns partnership with IT and other business functions in establishing key standard practices & definition in the migration to Google Cloud for internal data staging platform, and supports the data presentation layer in Power BI and Looker
Leads cross-functional team to create a sustainable and scalable model to provide a full view of a Customer’s External and Internal health profile including but not limited to: key financial metrics, size of wallet, customer scorecards & profitability waterfalls, quick win actions and other meaningful learnings from the data
Defines and maintains key hierarchical component definitions to support data segmentation strategies
Lead and coordinate efforts to establish Master Data Management (MDM) rules and nomenclature to improve and align data integrity and consistency across global business, and multiple product portfolio business units
Directs analytics reporting to align approaches and messaging of internal business performance metrics, including but not limited to customer & product performance, geographic segmented performance, individual sales performance and overall sales force effectiveness
Identifies and leverages best practices both internal and external working towards the goal of standardized views and elimination of variation in reporting and conflicting messages
Identifies / recommends / implements critical enterprise instrumentation and architecture tools in support of business intelligence gathering and reporting on KPIs as identifies by corporate and business unit leadership
Designs, delivers, and automates key business dashboards as defined by interaction with business leadership and in support of strategic initiatives & priorities
Partners with other business intelligence / data analysts in other Sensormatic and JCI businesses to leverage best practices and information sharing
Serves as the primary relationship manager and key contact for Sensormatic business to ensure alignment with broader, JCI corporate strategies in this space
What we look for
Minimum of 8 years’ experience in related areas
Bachelor’s degree in business administration or closely related field, MBA or experience equivalent preferred
Ability to travel 20%
Comprehensive understanding of customer needs and trends. Must align customer requirements with business / profitability requirements. Must have intimate understanding of sales process and sales team capabilities.
Skilled communicator who influences and shapes images within the business across multiple functions (Marketing, Sales, Operations, Finance)
Proven track record of successfully leading, motivating and directing a function through change in a highly competitive, continuously evolving business
Role model exemplary relationship building with customers and key internal and external stakeholders
Demonstrate compelling communication and influencing skills
Effective at achieving strong results through others
Ability to analyze complex business scenarios, establish action plans, set clear goals, monitor and communicate progress, and follow through on all initiatives to completion
Johnson Controls is a global diversified technology and multi industrial leader serving a wide range of customers in more than 150 countries. Our commitment to sustainability dates back to our roots in 1885, with the invention of the first electric room thermostat. We are committed to helping our customers win everywhere, every day and creating greater value for all of our stakeholders through our strategic focus on buildings.
Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/tomorrowneedsyou.
