Seacoast Bank is a fast growing community bank headquartered in Stuart, Florida. As banking continues to change, Seacoast Bank will become a leader in defining community bank in the future with our VISION 2020. We are looking for a Fraud Assistant to join our team to assist in challenging fraud related compliance initiatives for growing Seacoast businesses. The work environment is fast-paced and the hours are often intensive.

Summary

Responsible for assisting, with moderate supervision, on fraud related compliance initiatives by providing support to the Fraud Manager through identification, research, tracking, reporting, and resolution of fraud related issues. Maintain awareness of new and amended regulations and assesses their impact to the bank. Remain current on fraud related compliance matters as they relate to bank operations, through ongoing training and development programs. Assist in the overall operations of the department and program oversight.

Essential Duties and Responsibilities

• Review Digital deposits, ATM alerts and Fraud alerts; place holds accordingly and escalate to minimize losses.


• Review and process charged off checking accounts for branches based on established guidelines and approvals.


• Report charged off checking accounts to Chex Systems based on SNB reporting guidelines.


• Post recoveries on charged off checking accounts and report recoveries to Chex Systems.


• Investigate and resolve disputes from Chex Systems, Inc. from former customers reported to Chex Systems.


• Set up fraud files and enter into tracking system.


• Post restitution payments to G.L. account and into tracking system.


• Raise Loss Prevention Awareness and be proactive, continually seeking best practices in all aspects of loss prevention.


• Assist with identity theft complaints or concerns by providing direction and support to bank personnel, customers, and non-customers.


• Assist with investigative process with the U. S. Secret Service on counterfeit cash received.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High school diploma or general educations degree (GED)- Associates Degree or higher preferred.


• Previous experience in working in a bank or law enforcement is preferred in addition to bank operations experience.


• Experience of working in an environment requiring detail input and review.


• Strong analytical, communications and decision-making skills;


• Ability to read, analyze and interpret governmental regulations and regulatory guidance;


• Well organized with the ability to manage multiple tasks and priorities;


• Excellent written and verbal communication skills;


• Strong research skills and PC proficiency with Microsoft Office products including Word and Excel and knowledge of Database software and Internet software.