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Teller/CSR at Shore United Bank

Posted in Other 30+ days ago.

Type: Full Time
Location: Easton, Maryland





Job Description:

Shore United Bank has an excellent opportunity for a Teller/CSR. This position is responsible for performing a variety of duties to support the paying and receiving function, and the customer service function of the branch office such as:
Teller Duties
- Greet and serve customers in the lobby, drive-thru and on the phone
- Maintain an awareness of new business opportunities with customers
- Accept deposits of various account types
- Cash checks within approved authority and operating policy
- Sell Cashier's Checks
- Accept loan payments, safe deposit box rent, and other related payments
- Process night deposits and mail deposits
- Maintain an approved level of cash and turn in excess or mutilated cash
- Prepare currency transaction reports, BSA reports, and other reports as needed
- Provide excellent customer service while maintaining an awareness of new business opportunities with customers
CSR Duties
- Complete the documentation and perform point-of-sale processing on all types of new accounts, e.g., loans, deposits, etc.
- Update current or existing accounts with signatures, addresses, etc.
- Update CDs as necessary with corrections to information and renew matured certificates
- Redeem Savings Bonds, Traveler's Checks, etc.
- Process check orders
- Order ATM and Debit Cards; assist customers with lost or stolen cards and unauthorized transactions; complete error resolution forms
- Prepare documents to close accounts upon request
- Transfer funds and makes stop payments upon request
- Provide service to safe deposit box customers
- Maintain a thorough knowledge of all bank products and services
- Serve as a member of the office sales team
Basic Qualifications:
- High School Diploma or equivalent
- Prior cash handling or retail service experience
- Proficient reading, writing, and grammar skills
- Proficient analytical and mathematical skills
- Strong communication and interpersonal relations skills
- Proficient computer skills, specifically Microsoft Office and Outlook
Ideal Candidates will have:
- A minimum of two (2) years' experience as a Teller with additional CSR training
- Comprehensive knowledge of all bank forms and documents used in opening new accounts
- Strong knowledge of bank products and services
- Outstanding customer service skills
Physical Requirements:
- Ability to lift approximately fifty (50) lbs. of coin.
- Proficient hand - eye coordination.
- Visual and auditory skills.
Company Benefits:
- Join a family and community-oriented workplace that offers a team environment, along with a collaborative and friendly place to work
- Comprehensive benefits packing including: health, dental, vision, short-term and long-term disability, long-term care insurance, company paid life insurance, and much more!
- 401k savings plan with up to a 4% company match
- Employee perks such as: employee banking services, loan discount program, tuition reimbursement, career development program, Employee Assistance Program, and wellness initiatives.
- Opportunity for growth and advancement
- Paid training program and continuous training sessions throughout the year on various topics
- Generous paid time off and paid sick time
- Community involvement opportunities

Shore United Bank is a full-service community bank with a rich history dating back to 1876. In excess of one billion in assets, we offer innovative financial services delivered with the personal touch you expect from a community bank. We serve a broad geographic area with branches in Maryland, Delaware and Virginia, and we also provide a comprehensive suite of digital banking services that allow you to bank with us no matter where life takes you.
In addition to banking, we offer trust and wealth management services through Wye Financial & Trust, a division of Shore United Bank. Together, our team of experienced professionals is dedicated to helping you achieve your financial goals.
Shore United Bank: Good things are happening here.
Shore United Bank is an Affirmative Action/Equal Opportunity Employer. Shore United Bank is an E-Verify participant..


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