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Learning Experience Designer at Equinix

Posted in Management 30+ days ago.

Type: Full-Time
Location: Tampa, Florida





Job Description:

Learning Experience Designer

Equinix is one of the fastest growing data center companies, growing connectivity between clients worldwide. That’s why we're always looking for creative and forward thinking people who can help us achieve our goal of global interconnection. With 200 data centers in over 24 countries spanning across 5 continents, we are home to the Cloud, supporting over 1000 Cloud and IT services companies that are directly engaged in technological innovation and development. We are passionate about further evolving the specific areas of software development, software and network architecture, network operations and complex cloud and application solutions.

At Equinix, we make the internet work faster, better, and more reliably. We hire talented people who thrive on solving hard problems and give them opportunities to hone new skills, try new approaches, and grow in new directions. Our culture is at the heart of our success and it’s our authentic, humble, gritty people who build The Magic of Equinix. We share a real passion for winning and put the customer at the center of everything we do.

Works on course and training module development projects in support of and in development of effective and engaging training course content.

We are looking for an Learning Experience Designer to join our Talent Management team. We are building out a world-class learning strategy that aims to foster a culture of continuous learning by:


  • Providing our employees with easy access to high-quality on-demand digital content, complemented by a limited number of strategic blended programs developed internally

  • Building our organizational capability to rapidly curate digital content and develop learning journeys for group and role-specific leadership and employee development

  • Creating social learning environments that make it easy for employees to build global knowledge networks, share their expertise and learn from each other

You will work closely with global HR colleagues and internal stakeholders to design effective, engaging learning and leadership development experiences that delight employees and achieve measurable learning outcomes.

Success in this role requires a blend of creativity, flexibility, analysis and customer focus. You will enjoy working in a fast-paced, global technology company where everyone shares and creates content. You will be passionate about professional development and excited to join a team that is transforming itself to enable a continuous learning environment at Equinix.

What you will be doing...


  • Consult with business groups and their HR business partners to understand organizational performance goals, identify skills gaps and recommend customized learning solutions.

  • Use instructional design and learning experience design systematic processes to design and develop engaging learner experiences.

  • Recommend, curate and author content, sequence, and use a systems approach to suit situation and learners including face-to-face and virtual instruction, micro-learning, eLearning, podcast, social, print, and video.

  • Use Equinix’s existing learning and collaboration tools and platforms to design learner user interfaces that are simple, intuitive and engaging.

  • Collaborate with subject matter experts (SMEs) within the business to develop Equinix-specific content.

  • Develop written communications to use in internal marketing campaigns for a wide range of stakeholders that drive adoption of learning.

  • Partner with our HR analytics team to use data and analytics to understand learner behavior and drive continuous improvement in our learning solutions.

  • Keep current on new learning approaches, technologies and tools through research and networking to ensure our solutions are innovative.

  • Coordinate with our learning administrators to integrate learning solutions into our learning management system

Skills


  • Strong partnering, influencing and collaboration skills; able to build positive relationships with peers, internal stakeholders in the business groups and external providers

  • Strong communications skills, both written and verbal

  • Flexible and adaptable to changing business needs and priorities

  • Fluent in learning technologies and one or more major authoring tools, such as Articulate Storyline

  • Strong project management skill set; experience with managing multiple streams of work with multiple clients simultaneously with success

  • Must be a creative thinker with ability to bring innovative ideas to the team

  • Solid understanding and proven application of adult learning principles, practices and procedures of instructional design for digital modalities

  • Able to work effectively with global, diverse and remote team members

  • Familiarity with leadership development principles, agile methodologies and design-thinking practices preferred

  • Strong analytical skills; familiarity with user research methodologies preferred

Qualifications


  • BA/BS with 5 years of experience or MA/MS and 3 years of experience in related field

  • 3+ years of experience designing instruction for digital and in-classroom delivery, either synchronous or asynchronous, preferably in global technology companies

  • Demonstrated experience collaborating with HR professionals and internal stakeholders resulting in innovative and engaging learning experiences

  • Superior writing skills, with ability to explain concepts in writing to a diverse audience

Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.





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