Job Description:

The Event Sales Coordinator is expected to provide excellent customer service and the ability to work in a high-pressure, fast paced environment. A successful Coordinator is able to adjust quickly to changing priorities and is able to multi-task; make reasonable recommendations to customers that are consistent with standards of the catering department; strong attention to detail; must be able to maintain well documented, organized, accurate, and up-to-date files in order to serve client and employer in the most expedient and knowledgeable manner. Positive and productive interaction with clients and staff is paramount in this position.

Job Duties:

• Recording all changes to events and notifying all parties as soon as possible.


• Prepare weekly BEO packets and distribute them to all necessary parties.


• Processing of all deposits and payments.


• Maintain accurate deposit reports.


• Screening incoming phone calls and taking detailed messages for the catering office.


• Creates client files and continually monitors files to make sure each file is complete with signed contract, signed BEO, deposit reports, and a copy of post event checks.


• Assists DOC with conducting CMA’s. (Competitive market analysis)


• Greeting clients and retrieving contact information if needed.


• Occasional site tours with potential clients.


• Occasional off site meet and greet events with DOC and sales managers.


• Treats sensitive/confidential information with appropriate discretion.


• Ability to take initiative, self directed, and results-oriented.


• Other duties as assigned.


• Must wear approved manufacturer certified slip resistant or non-slip shoes at all times while working


• Participate in and pass alcohol awareness and safety training classes

Required Skills/Abilities:

• Works well under pressure


• Commitment to customer service


• Excellent relationship building skills with different departments, locations, and employees within the restaurant


• Flexible team player


• Excellent oral and written communication skills


• Proven success in staff development


• Must be able to clearly and effectively communicate in English.

Schedule Requirements:

• Schedule may fluctuate based on departmental requirements

Travel Requirements:

• Required when considered necessary 

Physical Demands:

• This is an administrative position in an office environment. Must be able to sit or stand for hours at a time. Physical demands may include light work, prolonged walking and/or standing and occasionally being required to lift boxes (25-40lbs). Time may also be spent in a restaurant environment or special event setting.

 

Disclaimer: The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

We are an Equal Opportunity Employer.  We recognize that people are our finest asset.  It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.

Specialty Restaurants Corporation maintains a drug free workplace. The Company will consider for employment qualified applications with criminal histories in a manner that is consistent with local, state, and federal law. All job offers are contingent upon successfully passing of a background check. 

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