Current Bay Area Hospital Employee: If you are a current Bay Area Hospital employee, please apply through the Workday internal career site.

The future looks bright at Bay Area Hospital, and we are always searching for quality people to join our team. We offer a great atmosphere, competitive pay, a wide array of benefits, and many growth opportunities for our employees.

Job Description:

Acts at point of entry into Bay Area Hospital as a screener for all persons entering the facility including providers, staff, patients, visitors and vendors. Screening may include various tasks such as asking questions or documentation and is subject to change according to guidance for the Oregon Health Authority, Centers for Disease Control or decisions from Incident Command.

Full-Time Position (80 Hours Per Pay Period)

Shift: Varied        Days: Varied

Wages Based Upon Experience

CLOSING DATE: Open Until Filled

SKILLS AND ABILITIES
• Maintains regular, consistent and punctual attendance at the assigned job location
• Customer Service: Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction
• Communication: Effective written and oral communication skills to explain complex issues, exchange information between team members, and tactfully discuss quality issues. Ability to perform group presentations and listen to and understand complex information and ideas
• Stress tolerance/self-control: Ability to maintain patience and composure, control emotions, set clear boundaries and moderate high stress, difficult situations
• Confidentiality: Knowledge of State and Federal (HIPAA) laws pertaining to confidentiality of protected health information. Ability to comply with laws and maintain confidentiality of patient information
• Adaptability/Flexibility: Ability to respond quickly and appropriately to urgent medical situations that may arise with high risk or diverse patient populations. Ability to adjust actions in relation to others and adapt treatment to offer best possible care to patients
• Problem Solving: Ability to identify complex problems, review related information, employ creativity and alternative thinking to develop and evaluate options and implement solutions

EDUCATION/CERTIFICATIONS/LICENSES/DEGREES
• High school diploma or equivalent preferred

EXPERIENCE
• Customer service experience preferred
• Healthcare experience preferred

GENERAL INFORMATION

Union Affiliation: None

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities and job skills required.

Physical/Mental/Environmental Requirements
• Requires extensive sitting with periodic standing and walking
• May be required to lift up to 20 pounds
• Requires significant use of personal computer, phone and general office equipment
• Needs adequate visual acuity, ability to grasp and handle objects
• Needs ability to communicate effectively through reading, writing, and speaking in person or on telephone

Bay Area Hospital is an Equal Opportunity Employer.

Anti-Retaliation Notice