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Medical Receptionist - Vituity Family Medicine Center - North Glendale at Vituity

Posted in Admin - Clerical 30+ days ago.

Type: Full-Time
Location: Glendale, California





Job Description:

At Vituity, We Combine Knowledge+Humanity

If you want to be part of changing healthcare to better serve patients, you are in the right place. Vituity brings together a committed team of clinicians and business professionals to care for patients with acute medical conditions, making a big difference in the lives of our 6.5 million patients nationwide. If you want to work with a diverse group of people who are tackling some of the healthcare industry's most challenging situations from the inside, look no further. As a Vitan, you'll work with health systems and providers nationwide to develop and implement innovative solutions. With nearly 50 years leading change, you'll join a team of individuals dedicated to our culture of caring.

The Impact You'll Make

We have a great opportunity for a Medical Receptionist to work at our Vituity Family Medicine. In this role, you are a vital member of the Urgent Care team screening incoming phone calls, responding to phone inquiries and correspondence with patients, family members, and insurance companies. This team member will also verify insurance eligibility and ensure completion of all patient paperwork. The ideal candidate will have exceptional customer service and professional attitude at all times.

Additional responsibilities include, but not limited to:


  • Greet all patients in a warm, friendly and professional manner.
  • Answer and screen incoming phone calls, take and give messages in a timely manner.
  • Manage the administrative needs for the Urgent Care, schedule appointments in computer, distribute and verify accuracy of patient form completion, and accurately post/document payments received.

What You Will Bring

We'd love to hear from candidates with:

Required Experience and Competencies:


  • High school diploma or equivalent
  • 1-2 years' experience in a customer service position, or as a Medical Receptionist.
  • Good written and verbal communication skills.
  • Numerical aptitude.
  • Basic computer skills.
  • Teamwork oriented and must have initiative.
  • Legible note taking with correct spelling.

Vituity Values: #CultureofCaring

When you are a part of Vituity, you embody a Culture of Caring by approaching every human interaction with compassion and heart. With a Servant Leadership philosophy, we focus on what we can accomplish when we put our patients and colleagues first. An Ownership Mentality means you have mutual accountability to drive positive change for Vituity as a whole. Finally, our focus on Innovation enables you to re-imagine healthcare and bring about lasting change. VALUE BEHAVIORS

Each Vitan is expected to demonstrate a commitment to service, values, and professionalism through appropriate conduct and demeanor at all times in interactions with physicians, patients, visitors and colleagues.

Apply today to join a community of healthcare professionals committed to a standard of excellence through recruiting and retaining a diverse group of talent. Our dedication to diversity and inclusion is at the heart of our organization at all levels!





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