Job Description:

Do you enjoy a job that is never the same two days in a row?  Do you have a love of troubleshooting, fixing things, and providing a critical service in your community?  This might be the job for you!  This position has the opportunity to work along side our Field Operations crews who help ensure We Keep Life Flowing® for our customers.  This position will be based out of Charleston, WV.

American Water offers a generous benefits package including competitive wages, medical, dental, vision, and prescription drug insurance; 401k with company match and so much more!

The position will require OT (and emergency call-outs) when needed.

Primary Role

• To direct and perform a variety of tasks to assist in the efficient and reliable operation, maintenance, protection, and appearance of all pipelines, services hydrants, valves, and other appurtenances within the distribution system.


• To initiate or discontinue service to the customer's home or establishment following written or oral instructions. To install and remove water meters in the customer's home or establishment.

Key Accountabilities

• Consistently performs work assigned by supervisor, collects, compiles and records word data.


• Frequently directs a crew or assigns field work to Utilitymen and servicemen.


• Frequently completes company reports related to work of utilitymen and servicemen.


• Consistently locates appropriate valves at customer's home or establishment and turns valves to permit flow or discontinuance of water using various hand tools. 


• Consistently Breaks up pavement using pavement breakers, pry bars, shovels, picks and other hand tools to dig excavations preparatory to removing and or repairing pipe.


• Occasionally records meter readings.


• Occasionally investigates customer complaints. 


• Occasionally inspects meters, valves, hydrants, and pipes to detect defects such as leaks or malfunctioning meters.


• Consistently tightens pipe connections to prevent leaks using wrenches and various hand tools.


• Occasionally communicates with customer. 


• Frequently disconnects and connects water meter to outlet and inlet couplings using assorted hand tools. Consistently uses miscellaneous equipment including but not limited to pry bars, shovels, picks, hand tools, and valve keys. Frequently backfills, tamps, and installs temporary paving using assorted hand tools. 


• Frequently ensures job site is secure prior to leaving. Frequently determines appropriate materials pipe sections, valves, and fittings needed to perform assigned work.


• Frequently performs cutting, threading, brazing, soldering, and connecting or adjoining pipe and fittings as required.


• Occasionally drives Company vehicles as required, obtain/maintain D.O.T. certification.


• Occasionally installs taps as required. Occasionally installs or removes shoring systems as required.


• Consistently follows established safety guidelines and procedures.


• Performs other duties as assigned.

Experience/Education

High school diploma or GED required.

Competencies

Champions safety

Customer obsessed

Cultivates innovation

Nimble learning

Drives Results

Collaborates

Join American Water...We Keep Life Flowing™

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because he or she is an individual with a disability, protected veteran or other status protected by federal, state, and local laws.

 

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