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Cloud Operations Engineer at NICE Systems, Inc.

Posted in General Business 30+ days ago.

Type: Full-Time
Location: Mountain View, California





Job Description:

Cloud Ops Engineer
NICE Actimize Premier is seeking Cloud Operations Engineer to take our existing CloudOps toolset for our AML product to the next level.

In this position You will be working with multitude of modern tools and technologies to properly and efficiently build and deploy releases throughout the software development life cycle as well as troubleshoot and resolve issues in our development, test and production AWS environments.

The ideal candidate has to have the ability to work in a dynamic and complex software build environment and will also be an energetic self-starter with a passion to build, innovate and achieve excellence.

Job Duties/Responsibilities


  • Operate within the AWS Cloud services environment to support production

  • Improve and automate deployment procedures, monitoring tools, automated build pipeline, and CI/CD systems and technologies.


  • Architect designs and strategies to help meet our technology and automation goals, including Cloud and SDN architectures

  • Design, scale, and maintain the Guardian Analytics SaaS infrastructure

  • Knowledge of modern development languages such as Python and other scripting languages to develop tools, scripts, and frameworks that drive efficiency in automation, monitoring, and management of our large-scale environments

  • Develop and participate in infrastructure operations, release management, incident management, problem management, configuration management and change management processes for all cloud services

  • Ensure successful backup and/or replication of Customer Data in a secure manner

  • Collaborate with Engineering and Product teams to design and implement solutions to support Operations vision and strategy

  • Deploy and maintain product releases and customer configurations

  • Participate in SOC 2 and PCI audits, and ensure all controls are followed as per platform


Qualifications:

  • BA/BS in Computer Science or similar

  • 5+ years of CloudOperations experience

  • 2+ years of strong, hands-on experience with AWS Cloud services, including:


    • EC2 and EC2 autoscaling, Lambda

    • S3, EBS, Glacier

    • RDS and MongoDB

    • VPC, Route 53, ELB, WAF

    • CloudWatch, CloudTrail, Config, Trusted Advisor, PH/SH Dashboard

    • IAM, GuardDuty, Inspector, Certificate manager, KMS, Secrets, Artifact, Shield

    • SES, ES, SQS, SNS


  • 2+ years of experience with Kubernetes configuration management

  • Solid, hands-on Linux knowledge

  • Experience writing build scripts using Python, Salt, and Bash

  • Experience with CI/CD, automation and version control tools such as: Bitbucket, Jenkins, Artifactory, Maven, Robot, Selenium

  • Ability to provide after-hours support as needed for emergency or urgent situations


Preferred Skills:

  • Working knowledge of Rules and Workflow engines

  • Working knowledge of IT systems such as networking and firewall management

  • Excellent communication skills

Able to work in a team and be a team player





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