You
You bring your body, mind, heart and spirit to your work as a Patient Access Associate I / Registration Specialist
You know how to move fast
You know how to stay organized
You know how to have fun
You re great at what you do, but you want to be part of something even greater
Because you believe that while individuals can be strong, the right team is invincible
Us
St
James Healthcare is part of SCL Health, a faith-based, nonprofit healthcare organization that focuses on person-centered care
Our 98-bed hospital is the only full-service acute care facility in Butte, and we re the largest hospital serving a seven-county area
Our mission is to bring health and hope to the poor, the vulnerable, our communities and each other
Benefits are one of the ways we encourage health for you and your family
Our generous package includes medical, dental and vision coverage
But health is more than a well-working body: it encompasses body, mind and social well-being
To that end, we ve launched a Healthy Living program to address your holistic health
Healthy Living includes financial incentives, digital tools, tobacco cessation, classes, counseling and paid time off
We also offer financial wellness tools and retirement planning
We
Together we ll align mission and careers, values and workplace
We ll encourage joy and take pride in our integrity
We ll laugh at each other s jokes (even the bad ones)
We ll hello and high five
We ll celebrate milestones and acknowledge the value of spirituality in healing
We re proud of what we know, which includes how much there is to learn
Your day
As a Patient Access Associate I / Registration Specialist, you need to know how to: Register patients
Confirm, enter, and/or update all required demographic data on patient and guarantor on registration system
Avoid overlays and duplicate patient medical records
Follow procedures when identifying a patient and applying the patient identification bracelet
Register patients during downtime following downtime procedures and enter data into registration system immediately upon system availability
Obtain and explain copies of insurance card(s), forms of ID, and signature(s) on all required forms
Verify information on appropriate accounts to determine insurance coordination of benefits, pre-certification/prior-authorization if not verified by PASC
Complete the Medicare Secondary Payer (MSP) questionnaire when applicable
Verify insurance to determine coordination of benefits and obtain authorization and/or referrals as required
Screen for and process non-covered services and waiver of liability (ABN) through automated screening at time of service
Inform self-pay patients of liability due, prepayment requirements and coordinate screening of alternate funding sources if applicable
Prepare estimate of procedures, calculate advance payment requirements on previous or bad debt and current balances
Refer potentially eligible patients to financial counseling and/or contract eligibility vendor(s)
Coordinate with clinical areas and other ancillary departments to obtain accurate orders in order to establish patient financial expectations
Collect patient payments and provide accurate receipt
Post all payments in system
Reconcile receipts with cash collected and completes required balancing forms
Document patient account notes for all interactions/transactions
Maintain departmental and/or individual work queues and reports as required
Explain/answer patient billing inquiries and interpret statement data to resolve accounts
Escalate account issues which cannot be resolved
Update the emergency department room tracking system
Your experience
We hire people, not resumes
But we also expect excellence, which is why we require: High School Diploma or equivalent, required Strong organizational skills and attention to detail, required At least one (1) year of experience in the hospitality or service industry, preferred Your next move
Now that you know more about being a Patient Access Associate I / Registration Specialist on our team we hope you ll join us
At SCL Health you ll reaffirm every day how much you love this work, and why you were called to it in the first place

Our facilities do not discriminate against any person on the basis of race, color, national origin, disability, or age in admission or access to, or treatment or employment in, its programs, services or activities, or on the basis of sex (gender) in health programs and activities