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Verification Specialist at Medical Transportation Management

Posted in General Business 30+ days ago.

Type: Full-Time
Location: Eugene, Oregon





Job Description:

Who We Are and Our Mission:



MTM and MTM Transit are healthcare and transportation management companies whose mission is to collaborate with clients in developing innovative solutions for accessing healthcare, increasing independence, and connecting community resources in the most cost-effective manner. As the nation's most trusted partners in removing community barriers, we prioritize the wellbeing of the communities we serve through philanthropy. Nationwide, our diverse employee base is always willing to give back and contribute. As a Woman-Owned Business Enterprise (WBE) certified by the Women's Business Enterprise National Council, we are committed to maintaining and empowering a diverse workforce.

Simply put, we are passionate about what we do and it shows. MTM has been recognized with numerous awards and accolades, including Mogul's Top 100 Innovators in Diversity & Inclusion (2017). The St. Louis Business Journal Healthiest Employers (2020), Best Places to Work (2019), Fastest-Growing Private Companies (2017), Top Family Owned Business (2016) and Top Five Largest Women-Owned Business (2020)

The Verification Specialist is responsible for the verification of trips and claims in accordance with specific health plan and contractual requirements, as well as identifying and reporting fraudulent data patterns. The Verification Specialist will also enter Meals/Lodging data before releasing trips for payment.    

This position is located at our office in Eugene, OR.

What will your job look like?


  • Validate accuracy of transportation provider trip logs

  • Confirm accuracy of mileage reimbursement logs

  • Verify authenticity of medical appointments by contacting facilities, directly

  • Enter denials if the information is obtained using MMIS

  • Assist with member and/or provider inquiries (missing checks etc.)

  • Void or reissue payments based on established criteria

  • Review errors, disputed signatures, fraudulent activity and investigate

  • Approve or deny trip signatures

  • Comply with established departmental processes and procedures

  • Maintain knowledge of departmental processes and procedures

  • Form consistent and accurate decisions in relation to confidential provider and member information

All you need is:


  • High school diploma or G.E.D.

  • Typing speed of 45 wpm

Even better if you have:  


  • Previous data entry, 10-key experience

  • Familiarity with AS400 phone system 

  • Exemplary communication

  • Excellent organizational and multi-tasking skills

  • Ability to make solid judgment decisions

  • Ability to acquire and maintain in-depth knowledge of department processes, policies, and procedures

  • Substantial experience in Internet navigation

  • Skills in the use of computers, including Microsoft Word, Excel and other Microsoft applications

  • Ability to maintain high level of confidentiality

MTM Incentives:


  • Health and Life Insurance Plans

  • Dental and Vision Plans

  • 401(k) with a company match

  • Work From Home Opportunities

  • Flexible Scheduling  

  • Paid Time Off and Holiday Pay

  • Maternity/Paternity Leave

  • Birthday Holiday

  • Casual Dress Environment

  • Tuition Reimbursement

  • MTM Perks Discount Program

  • Milestone Anniversary One Month Sabbatical

  • Leadership Mentoring Opportunities

Equal Opportunity Employer: MTM is an equal opportunity employer.  MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law.  If you are in need of accommodations, please contact People & Culture at (636) 561-5686 or talent@mtm-inc.net





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