Implementation Project Manager
Responsible for the successful delivery of custom supply chain solutions for new and existing customers by ensuring the proper execution of activities and tasks associated with each project. To successfully lead each project, the Implementation Project Manager provides overall leadership, direction, guidance, and oversight to cross-functional team leads assigned to the projects. Additionally, the Implementation Project Manager's main focus is to lead the team by removing barriers and guiding team members through problem solving activities to keep the project on track, while being the front-line customer contact for project status and escalations.

Provides input on the determination of project scope, resource requirements, skill requirements, project milestones and risks.

· Develops detailed work plans, project plans, schedules, status reports, and processes to ensure customer satisfaction, project continuity and the timely delivery of the project.

Gathers requirements, performs gap analysis, and provides solution design for any gaps.
Ensures new implementations meet or exceed customer required service goals and expectations as well as financial goals.

· Fosters communication between team members and the customer by conducting regular project meetings and functioning as primary liaison between team leads and the customer.
· Responsible for project tracking and analysis

Identifies and escalates issues affecting implementations to the appropriate stakeholder for resolution and completion of the implementation within the established schedule.

· Maintains a mindset of continuous improvement, in terms of efficiency of processes & customer satisfaction and optimization.

Refines and enhances project planning, executing, and controlling methodologies.
Understands complex business issues impacting the project.
Coordinates project closeout and transfer of ownership activities for project deliverables to the appropriate business units

Job Requirements:

Bachelor's degree, with an emphasis on Logistics preferred
Minimum 3 to 5 years of experience with project management concepts and practices within a manufacturing, distribution, or a supply chain organization.
Proficient with group facilitation, and conflict management techniques.
Experience with project management concepts, tools, and techniques
Experience with Microsoft Office Software - Word, Excel, Microsoft Project, Teams and PowerPoint.
Experience in effectively managing within a matrix organization
Excellent written and verbal communication skills.
Interacts effectively with teammates and customers; makes informative presentations
Experience with change management processes, policies, and principles.
Experienced with process mapping, analysis, and re-engineering concepts, tools, and techniques.

KGPCo is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity