Job Description:

Please Note:  This position will require working on the Sales Floor.  Excellent customer service skills are a must!  This position will work five days per week, Sunday through Saturday 20 - 30 hours per week. The shift could start as early as 7:30 a.m. and work as late as 6:00 p.m.

OBJECTIVE:

The Jewelry/Collectibles Associate will primarily work in a production environment processing donated jewelry, antique or collectible items following Goodwill’s quality and pricing standards. The items will be prepped and placed onto the sales floor. The Jewelry/Collectibles Associate will occasionally be in contact with customers and will need to provide excellent customer service displaying an “Attitude of Gratitude” in order to support the mission of the organization.

RESPONSIBILITIES:

• Inspect all jewelry, antique and collectible donations and make decisions on quality and value of product and pricing it accordingly, researching value as necessary.


• Place items into sales counter, ensuring items are appropriately locked up according to retail center policies and procedures, making sure area is well stocked.


• Assist Customers with product questions while providing excellent customer service.


• Ensure the production and sales floor areas are well organized, stocked, and clean to ensure store presentation and shop ability.


• Rotating/Pulling old/unsold product from sales floor ensuring that our product selection is always new.


• Help provide a safe working environment for you, customers and fellow employees.


• Cross-train in other departments/areas and act as back-up for other areas as required.


• Perform other duties as assigned.

QUALIFICATIONS:

• High school diploma or equivalent preferred.


• Have a high attention to detail and ability to make decisions.


• Experience with identifying and pricing antiques, collectibles, and jewelry items.


• Able to withstand prolonged standing, bending and lifting up to 8 hours per day.


• Able to lift up to 75 lbs, use a dolly and pallet jack as required.


• Able to work a varied schedule to include weekends, evenings and holidays with occasional overtime as necessary.


• Able to communicate effectively with customers, managers, supervisors, staff and peers.

Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses. 

Goodwill participates in E-Verify.  For more information on E-Verify, please contact DHS:  888-897-7781 or www.dhs.gov/E-Verify

We promote a Safe & Drug-free Workplace.

Physical Requirements

Attachment to Job Description

Position:  Retail Associate I, Jewelry, Antiques & Collectibles                                                         Dept Number:

 

	Continuously	Frequently	Occasionally	Never
	5-8 hours	3-4 hours	1-2 hours	0
LIFTING: (as defined by ADA)
Heavy:        45 lbs & over				X
Moderate:    15-44 lbs			X
Light:           14 lbs & under	X
CARRYING:
Heavy:        45 lbs & over				X
Moderate:    15-44 lbs			X
Light:           14 lbs & under	X
PUSHING/PULLING:			X
REACHING:
Above Shoulder				X
At Shoulder				X
Below Shoulder	X
TWISTING:		X
BENDING:	X
KNEELING/CRAWLING:			X
SQUAT:			X
CLIMBING, use of legs only (stairs)		X
CLIMBING, use of arms & legs (ladders)				X
HEARING:	X
VISION:
Visual - close	X
Visual - distant	X
Visual - depth perception			X
HANDS/FINGERS:
Simple grasping	X
Fine Manipulation	X
Repetitive Movements	X
WALKING:		X
STANDING:	X
SITTING:			X
SPEAKING:		X
OTHER:  Please describe:

Experience

Preferred

• Experience with identifying and pricing antiques, collectibles, and jewelry items.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

See job description

Apply Now