Experian's vision is for people, data and technology to become a necessary part of every major consumer economy around the world. We are currently looking for outstanding people to help us realize our vision
We are growing and looking to hire Customer Care Support agents to join our team at our Allen, Texas location. Join Experian and join a great team!
Key responsibilities for this person include:
Open and scan department mail
Code mail by correspondence type and route to the appropriate department within the business unit
Process specialty correspondence
Screen mail to detect fraudulent activity
Navigate the scanning system and applications
Perform limited maintenance on the scanning system
Must have good computer skills
Requires good organization skills and be detailed orientated
Must be able to work in a fast pace environment
Must have the flexibility to work overtime
Must work well in a team environment as well as independent
Qualifications:
High School Diploma or equivalent experience
Requires 6 months to 1 year of experience in a customer service environment
Must be able to work an 8-hour shift anywhere from 5:30 am -9:30 am Monday -Friday
Credit is not just a score; it's a skill. Here at Experian, we encourage you to complete the credit review process as we look at a variety of factors not just your credit score. Be sure to check your spam or junk mail to complete the credit review portion of the process.
Experian offers flexible benefits that allow our employees to make choices that fit their lifestyles. Our benefits include:
Medical, Dental, Vision and Life Insurance, Short/Long-Term Disability Coverage
401K matching (4%) and immediate vesting
Begin accruing three weeks of vacation a year on your first day (4.62/hours a paycheck)
5 days sick days (prorated based on your start date)
11 paid holidays (including the day after Thanksgiving, Christmas Eve and New Year's Eve
Wellness initiatives, online discounts, employee discounts, pet insurance and more
