Job Description:

Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants with a disability who need assistance applying for a position with Associated Bank are asked to email: careers@associatedbank.com

Job Summary
Responsible for providing technical design, solutioning, and direction to projects, initiatives, and operational teams. These efforts include design/consulting for new systems, upgrades, reengineering efforts, concept investigation, and performing system operational support. This position is also responsible for lifecycle and standards definition, implementation, documentation, and management of IT services and systems including data center, server and desktop computing platforms, end-user productivity software delivery, SAN/NAS, virtualization/cloud-based solutions, system availability alerting, and other infrastructure-related services. Provides mentoring for Level I and Level II Engineers on projects or initiatives where necessary. Provides deep support assistance to Operations staff where required for the bank's various technologies and management systems to ensure system availability and stability. Other responsibilities include request for proposal (RFP) development; vendor relationship management, as well as requisitioning of equipment, licensing, and/or services.

Job Accountabilities

• Provide expert technical consultation on complex projects. Act as the subject matter expert on infrastructure technology to accomplish project goals.


• Plan and implement new or upgraded infrastructure components/systems to fulfill lifecycle management, key initiatives, and/or supportability.


• Provide Operational support of systems where required to ensure system availability and stability. Provide expert level deep support for Level I and Level II engineers and other teams as required.


• Develop installation and configuration procedures which may include: system diagrams, system overviews, service level agreements, maintenance windows, and support information for transitioning new/upgraded systems to operational support.


• Perform administration and capacity management of infrastructure systems/services such as web and file servers, Active Directory, storage and backup systems, virtualization; server and desktop operating systems and end-user productivity software.


• Research, recommend, and implement innovative solutions for process improvement. Identify approaches that utilize automation, as well as existing tools/methods where feasible.


• Fulfill Ad-hoc requests for non-operational consultation, data gathering, or research.

 

Education

• Bachelor's Degree Computer Information Systems Required

Experience

• 4-7 years Systems engineering experience in a moderately complex environment consisting of IBM Power Systems servers and a large diverse population of users, computers, applications and technologies. Required


• 7-10 years Systems engineering experience in a complex environment consisting of IBM Power Systems servers and a large diverse population of users, computers, applications and technologies. Preferred

 

Compliance Statement
Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to Financial Intelligence. Responsible to report all customer complaints as prescribed and procedure violations to management or HR. Responsible to report ethical concerns as needed to Associated’s anonymous Ethics Hotline.

Associated Bank is committed to working diligently with any colleague who needs an accommodation perform the essential functions of the job. Please contact the Leaves & Accommodations office to request an accommodation.

Apply Now