Posted in Admin - Clerical 30+ days ago.
Type: Full-Time
Location: Plymouth, Minnesota
Prudential is looking for high energy individuals as Account Associates to facilitate the processing of new business life insurance applications who will train and work virtually in the comfort of your home! That’s right! Join the Prudential team now for this amazing opportunity to launch your career while enjoying all the benefits of being at home!
The Account Associate is responsible for service activities that may be organized by product line or by producers (i.e. captive agent’s independent agents/brokers) who are purchasing or have already purchased our products providing problem resolution and operations and administrative support.
Respond to producer inquiries research records to resolve discrepancies or expedite cases to ensure customer focus. Directly handle basic inquiries interact with other internal functions (i.e. sales/marketing and operations) and partner with sales to enhance producer relationships focusing on service support. Typically has a minimum of 1-year customer service experience.
RSRPRUD
· 1-year previous customer service experience
· 2-4 years previous call center experience desired
· Case manager experience helpful
· Ability to handle multiple priorities
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