Job Description:

Summary Receives, reviews, logs and properly stores all original collateral received from Clients and closing agents; prepares original Notes and Bailee letters for shipment to takeout investors; processes receipt and settlement of incoming investor wires.

Essential Duties and Responsibilities include the following.
- Processes daily incoming collateral; opens mail received from clients and closing agents; reviews original Notes against funded loans in WLS; logs Notes in WLS
- Manages collateral inventory; performs weekly audits of all mortgage Notes in the Bank's possession to ensure an accurate inventory.
- Monitors aged outstanding collateral (\\"Wet Note\\") reports; follows up with clients and updates status in WLS.
- Prepares original Notes and Bailee letters for timely shipment to takeout investors; properly endorses, stacks, scans and packages Notes by client and investor prior to shipment.
- Processes receipt and settlement of incoming wires from investors and return wires from closing agents; allocates funds to loans in accordance with purchase advices.
- Gathers required documentation to obtain investor approvals on behalf of Clients; sets up new investors in WLS; links approved investors to client accounts as requested.
- Approves loans for disbursement.
- Prepares agency pool documents for execution and delivery.
- Reviews Jumbo loans up to $1MM for funding approval.
- Adds/updates WLS User information for clients; Resets passwords per client request.
- Researches and resolves GL outages reported by Accounting.
- Responds timely to client emails concerning information requests, quality control documentation, return wires, funding cancellations, updates, wire confirmations, etc.
- Trains new Warehouse Lending employees and Clients as needed.
- Processes daily IBS transfers for all client residuals, or QC's team member's transactions
- Processes daily CNB participation transfers, or QC's team member's transactions
- Updates GMFS daily balances spreadsheet, used to calculate utilization
- Reviews new investor financials and product matrixes for approval
- Processes monthly Libor updates in WLS
- Cross trains in any area where Warehouse Lending VP sees the opportunity for continued training or support.
- Attends industry events; representing Origin Bank Warehouse Lending Department in a professional manner.

Supervisory Responsibilities
This job has no supervisory responsibilities.

Competencies - To perform the job successfully, an individual should demonstrate the following competencies:

Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

Interpersonal Skills/Customer Service - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

Oral and Written Communication - Speaks clearly and persuasively in positive or negative situations; Responds well to questions; Participates in meetings; Writes clearly and informatively; Edits work for spelling and grammar; Presents numerical data effectively.

Teamwork - Balances team and individual responsibilities; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone's efforts to succeed.

Business Acumen and Cost Consciousness - Understands business implications of decisions; Demonstrates knowledge of market and competition; Conserves organizational resources.

Diversity and Ethics - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce; Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Supports affirmative action and respects diversity.

Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently.

Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Quality and Quantity - Demonstrates accuracy and thoroughness; Applies feedback to improve performance; Monitors own work to ensure quality; Meets productivity standards; Completes work in timely manner; Works quickly.

Attendance/Punctuality and Dependability - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time; Follows instructions, responds to management direction; Takes responsibility for own actions; Commits to long hours of work when necessary to reach goals.

Adaptability, Initiative and Innovation - Adapts to changes in the work environment; Able to deal with frequent change, delays, or unexpected events; Volunteers readily; Seeks increased responsibilities; Looks for and takes advantage of opportunities; Asks for and offers help when needed; Displays original thinking and creativity; Meets challenges with resourcefulness.

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience
Associate's degree (A. A.) or equivalent from two-year college or technical school; minimum five years related experience and/or training in mortgage banking with warehouse lending, closing/funding and mortgage shipping; or equivalent combination of education and experience.

Language Skills
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.

Reasoning Ability
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Computer Skills
To perform this job successfully, an individual should have knowledge of Bankway; WLS (Warehouse system) software, Microsoft Word, and Outlook.

Bank Culture/Customer Service Skills
Promotes the Bank's culture, including the support of our Brand promise and Core Values.
Ability and judgment to interact and communicate appropriately with other employees, customers and supervisor. Ability to serve customers, both internal and external, (community/public) in a manner that will reflect superior customer relations and enhance the overall marketing effort of Community Trust.

Compliance Requirements
Responsible for complianceunder therequirements of the BSA,

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