Prudential is a company of smart, ambitious professionals working together across a multitude of disciplines. Together, we are building a better financial future for our customers and our communities around the globe. At Prudential, we understand that a company is only as good as its people. This simple fact is central to all that we do. We call it “the Talent Mindset” – a company-wide commitment to attract and develop the dedicated professionals whose insights, innovation, and hard work fuel our success and make us a global leader in financial services.

 The Defined Contribution Benefit Associate is responsible for the accurate and timely processing of distributions received from participants within Defined Contribution plans (401k, etc). The role will involve the review of source documents from various workstreams as well as the ability to use sound judgement in the decision-making process. The review and determination of requests in good order will vary across distribution types and requires attention to detail. 

Key Functions of the Position:

• Candidate must be organized with strong communication skills.


• Must have the ability to consistently meet individual quality and production standards and adhere to standard operating procedures.


• Candidate must be able to adhere to IRS guidelines, as well as standard operating procedures and plan rules.  Training and support will be provided by all peer groups.


• Must be able to receive instruction and guidance from peers and Senior team members and work comfortably with teammates.


• Demonstrate a continuous sense of urgency on these time sensitive requests.


• 
  Overtime may be needed during peak volumes.
  


• Responsible for outbound and inbound communication discussing participant requests.

RSRPRUD

• Degree or 2 years of transaction processing experience in a fast-paced environment preferred


• Attention to detail is critical.


• Must have strong organizational and communication skills


• Computer proficient with intermediate skills in Word and Excel (must be able to create spreadsheets using some advanced functions) 


• Strong interpersonal skills and the ability to successfully partner with other areas 


• Strong analytical and problem-solving skills are a must