Job Description:

JOB SUMMARY
Under moderate supervision, responsible for preventive and demand maintenance and repair of the hybrid fiber coax network (HFC), including its associated equipment in accordance with engineering standards and the company s Network Protection Policy.

MAJOR DUTIES AND RESPONSIBILITIES
* Must be able to work Tuesday - Saturday, 12:00am - 8:30am

* Read, interpret and analyze system/network design maps; verify built documentation; compare field findings with existing documentation and report results following local process

* Install and replace HFC physical network plant components such as coax, actives, passives, power supplies, grounding systems, pedestals, riser guards, conduit etc., according to technical specifications; splice coax and fiber cables

* Monitor and report signal leakages and complete repairs as required; identify and repair upstream and downstream ingress

* Read, interpret and analyze equipment schematics

* Regularly test all HFC network components using test equipment including: signal level meters, volt-ohm meters, leakage detector, Time Domain Reflector (TDR), Optical Time Domain Reflector (OTDR), power meter and other related test equipment

* Perform routine maintenance, troubleshoot and update records of standby power supplies according to technical specifications

* Troubleshoot and repair distribution problems associated with RF, AC and DC elements of the forward and reverse plant; report drop related problems

* Perform basic telephony troubleshooting to support medical no dial tones

* Communicate with TAC/Dispatch to update progress on escalated tickets

* Resolve system outages

* Perform mechanical and/or fusion splicing of fiber optic cable as required

* Maintain accurate records including time worked, daily logs, gas sheets as required; properly record all required information on data devices and/or work orders, surveys referrals, etc.

* Operate company vehicle in a safe and responsible manner. Clean, maintain stock and secure assigned vehicle and equipment, in accordance with company policies

* Adhere to company, industry local, state and federal regulations and standards, as applicable

* Know, understand and follow company policy

* Communicate with Inside Plant (ISP) personnel to optimize plant performance and confirm resolution of repairs

* Optimize HFC optical node

* Collaborate with construction personnel on new build and plant modifications, as directed

* Set up amplifier (unity gain) and complete distribution sweep (frequency response)

* Perform other duties as requested

REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge

* Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner

* Employee record in good standing with no corrective action in previous six months

* Nine months in role

* Endorsement from supervisor

* Displays appropriate demeanor, appearance and interactive skills

* Nine months with minimum scorecard rating of 3

* Understand HFC network architecture

* Understand outside plant construction standards

* Basic understanding of optical network design

* Understand RF, AC, DC

* Experience with splicing coax and fiber cable

* Ability to work independently

* Ability to prioritize and organize effectively

* Ability to safely use weight-bearing equipment (such as gaffs, safety harness and ladders) within the maximum weight limitations of that equipment

* Ability to accurately measure distances, using tapes or other measuring devices

* Ability to carry, climb and operate extension ladder (approx. 32 ft high and 90 pounds)

* Ability to climb poles using gaffs, hooks and climbing belt as needed

* Ability to differentiate between different sizes and colors of wires

* Ability to dig in all types of soil to bury cable

* Ability to make cable connections in tight spaces by bending, reaching, twisting

* Ability to operate computer, software applications and test equipment associated with position

* Ability to perform job from high places (i.e. poles and roofs)

* Ability to use hand tools; ability to use propane torch

* Ability to walk over all types of terrain in all kinds of weather while carrying tools and equipment, including gaffs, ladders, and fully loaded tool belts

* Ability to work while standing 50 - 70% of the time

* Ability to work with small components and wires to make cable connections

Education
High school diploma or equivalent work experience

Certifications and/or Licenses
Valid driver's license with satisfactory driving record within Company required standards

Related Work Experience
1+ year System Technician or equivalent work experience, including maintenance of HFC plant including coax splicing, sweep and certification, power supply maintenance and fiber optic node optimization
Internal Applicants must have attained Service Technician III or above.

PREFERRED QUALIFICATIONS
Skills/Abilities and Knowledge
Basic understanding of customer premise network
Knowledge of company products and services
Splicing, Outage Maintenance, Network Maintenance

Related Work Experience
Telecommunications installation/service
Coax and fiber network installation and maintenance

WORKING CONDITIONS
Work outdoors in all kinds of weather and at all times of the day or night
Work performed near power lines and electricity
Work performed at various heights above ground on telephone/power poles
Work and travel in inclement weather
Exposure to dust, dirt, noise, insects, rodents, pets, and cleaning solutions
Work indoors in confined and/or poorly ventilated areas such as basements, crawlspaces, utility closets etc.
Shift work may be required
On-call rotation will be required

EOE
Charter Communications is an Equal Opportunity Employer - Minority/Female/Veteran/Disability

The Spectrum brand is powered and innovated by Charter Communications. Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, current unemployment status, or any other basis protected by federal, state or local laws.
Charter Communications is an Equal Opportunity Employer - Minority/Female/Veteran/Disability
Charter Communications will consider for employment qualified applicants with criminal histories in a manner consistent with applicable laws, including local ordinances.

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