Position Summary Perform assigned job duties under minimal supervision in a professional and friendly manner to the highest level of customer service. Provide assistance to internal and external customers.

Essential Functions and Responsibilities of the Job

• Must have the ability, skill-set, qualifications, education, and licensure (if applicable) for all the responsibilities required for position.
  
  


• Must excel in communication (written & verbal), customer service and can work independently or as part of a team.
  
  


• Must excel in prioritization, organization and multi-tasking while demonstrating attention to detail and follow though.
  
  


• Can problem solve to logical conclusion, demonstrate initiative and is responsible.
  
  


• Processes medical record copying requests received by interoffice mail, fax, US Mail and personal serve from copy services.
  
  


• Be at work and be on time.
  
  


• Follow company policies, procedures, and directives.
  
  


• Interact in a positive and constructive manner.
  
  


• Prioritize and multitask.
  
  

' Six (6) months minimum experience in a healthcare setting.

' One (1) year minimum of Customer Service in any field preferred.

' Prior Medical Records experience preferred.

Education

' High School graduate or equivalent required.

' Medical Terminology Certificate preferred.