Job Description:

Weiler Labeling Systems is an industry-leading designer and manufacturer of high-speed rotary labeling machines and serialization and coding solutions for the pharmaceutical and medical packaging markets as well as the food, beverage, personal care, and consumer markets. With nearly three decades of experience in providing labeling, coding, inspection, and precision-manufactured systems, WLS is at the forefront of delivering customized solutions backed by a culture of unwavering customer care. As part of the ProMach Pharma business line, WLS helps our packaging customers protect and grow the reputation and trust of their consumers. ProMach is a family of best-in-class packaging solution brands serving manufacturers of all sizes and geographies in the food, beverage, pharmaceutical, personal care, and household and industrial goods industries. ProMach brands operate across the entire packaging spectrum: filling and capping, flexibles, pharma, product handling, labeling and coding, and end of line. ProMach is headquartered near Cincinnati, Ohio, with manufacturing facilities and offices throughout North America, Europe, South America, and Asia. For more information about ProMach, visit http://www.ProMachBuilt.com and for more information on ProMach Careers, visit http://www.ProMachCareers.com.

Field Service Engineer  

Responsible for internal setup, testing, debug and all external services associated with support of all equipment models manufactured by the company

Principal duties:

• Provide on-call emergency service as required and maintain communication with the department manager while in the field


• Educate customers on preventive maintenance and safety regulations


• Provide general customer service on the phone and in person


• Troubleshoot, diagnose, and repair units while in the field.


• Maintain records of service calls, training, and expenses.


• Study technical manuals and attend training sessions provided by equipment manufacturers to maintain current knowledge


• Perform preventive maintenance or service such as cleaning, lubricating and adjusting equipment


• Keep records of maintenance, repair, and required updates of equipment


• Inspect, test, and repair equipment following manufacturers' specifications, using test and analysis instruments

Requirements/Capabilities:

• Proficient in some but not all of the following disciplines as it relates to troubleshooting: all electrical, programming, software and mechanical


• Able to develop plans to remediate machinery malfunction


• Able to assist engineering in determining the design resolution required to remedy the issues found and/or implement upgrade designs


• Support manufacturing when required and help perform and conclude both Pre-FAT and FAT efforts.


• International and Domestic Travel required (roughly 50%)

Experience/Training:

• 2 + years of experience

Education:

• Bachelor’s degree in Engineering preferred

BENEFITS:

Salary is only a part of a well-developed compensation program. As a Pro Mach employee, you receive more than just a paycheck. Total compensation includes your pay (base salary), very comprehensive medical/dental programs as well as life insurance, a generous paid time off program, a retirement savings plan with a company match and a wellness program. There is no waiting period for benefits – you are eligible on your first day of employment.

Pro Mach is an Equal Opportunity Employer. Pro Mach utilizes E-Verify to verify employment eligibility of new hires to work in the United States. Pro Mach is a drug-free workplace.

Experience

Required

• 2 year(s): Electromechanical and/or controls troubleshooting, repair and installation

Skills

Required

• Blueprint Reading


• Technically Inclined


• Panel Wiring


• Mechanically Inclined


• Manufacturing Skills


• HMI


• Customer Service

Preferred

• PLC Programming (Siemens)


• PLC Programming (Allen Bradley)


• ERP Software

Behaviors

Required

• Team Player: Works well as a member of a group


• Loyal: Shows firm and constant support to a cause


• Enthusiastic: Shows intense and eager enjoyment and interest


• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well


• Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

Required

• Self-Starter: Inspired to perform without outside help


• Financial: Inspired to perform well by monetary reimbursement


• Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business


• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Preferred

• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

See job description

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