Full Time only - “Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.”

            Job summary:

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  Provide support of Jafra application in the areas of SAP Vistex and SD.

  
  


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  Ensure incidents and SRs get addressed on time and ticket hygiene maintained.

  
  


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  Provide functional level support in understanding and owning enhancements

   

  Job responsibilities:

   

  
  

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  Provide support of Jafra application in the areas of SAP Vistex and SD.

  
  


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  Ensure incidents and SRs get addressed on time and ticket hygiene maintained.

  
  


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  Provide functional level support in understanding and owning enhancements

  
  


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  Maintain customer rapport

  
  


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  Ensure value add suggestions and improvements in these areas

   

  Minimum Qualifications:

   

  
  

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  Work experience with MLM customers is required

  
  


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  Sound working experience on Deals, Pricing, Incentives and Payout modules

  
  


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  Vistex- Deals and Promotions management

  
  


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  Vistex experience with Genealogy Management, Title and Loyalty management, Sales Incentives overview.

  
  


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  Commission calculation and settings

  
  


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  Sales order management – Integration with front end system like Hybris e-commerce

  
  


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  SAP SD- Order Management, Pricing, Billing, Shipping Delivery.

  
  


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  Shipping and Billing, Pricing variant configuration

  
  


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  Support process interactions

  
  


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  Good knowledge on ALE / IDOCs configuration, RFC integration with 3rd party tools.

  
  


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  Knowledge of ticketing tools like Solman, Service now, etc.

  
  


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  Candidate should be able to work on new functional requirements.

  
  


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  Some amount of SAP technical skills as well