Job Description:

WEX Inc. is a leading and growing global provider of payment processing, information management and fleet card payment solutions. We hire people who share our passion for continuous innovation and client service that is unparalleled in the industry.

If you are looking for a growing career come be part of WEX today!

GENERAL PURPOSE:

This is a financial and risk management role focusing on WEX s global virtual payment solution product available to high profile domestic and international clients. This role s emphasis is on auditing, risk management, communications, and relationship management and requires the ability to be self-managed while balancing operational support risk mitigation. The ability to multitask, prioritize and manage conflicting priorities in an ever changing environment is critical. Managing risk in this multi-faceted, multi-functional role and understanding the balance between customer impact and retention is vital.

RESPONSIBILITIES

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Work in a team to manage an assigned portfolio of customers that exceed $850 million in annual sales.
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Develop relationships with internal and external stakeholders while following established procedures and techniques to maintain an established delinquency rate
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Perform quality audits of aging balances and other anomalies caused by improper payments or other activity.
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Ensure adjudicated account credit line is never exceeded by reviewing daily and monthly system reports
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Provide reporting to customers and internal stakeholders to convey complete, accurate, and timely account information, considering the balance between risk of loss and customer retention
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Communicate to customers regarding potential service interruption, late fees, financial reporting needs, and delinquency in a clear, concise manner while maintaining a balance between retention of high profile accounts and mitigating risk for WEX.
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Manage and deescalate conflict when appropriate in customer interactions as well as negotiate and influence when necessary to bring resolution that is best for both the customer and WEX.

MINIMUM REQUIRED QUALIFICATIONS FOR CONSIDERATION

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College degree or 3+ years in related field
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Intermediate accounting knowledge
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Strong Auditing skills
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Strong negotiation skills
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High School Diploma
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Strong verbal and written communication skills
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Computer proficiency
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Strong customer service skills

AT WEX, WE REWARD INNOVATION, HARD WORK AND EXCELLENCE.

BENEFITS INCLUDE:

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401(k) Plan
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Adoption Assistance
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Bonus Plan
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Dental Insurance
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Dependent Life Insurance
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Employee Assistance Program
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Employee Referral Award Program
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Expedition - WEX s Sabbatical Program
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Extended Parental Leave
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Flexible Spending Accounts (Medical and Dependent)
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Health Insurance
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Life Insurance/AD&D
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On Site Fitness Facility in South Portland location
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Pet Insurance
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Paid Time Off(PTO)
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Short- and Long-Term Disability Programs
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Tuition Reimbursement
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Vision

EQUAL OPPORTUNITY EMPLOYER/VETS/DISABILITY

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