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Operations Manager at Vector Security, Inc.

Posted in Management 30+ days ago.

Type: Full-Time
Location: Wilkes Barre, Pennsylvania





Job Description:

We are hiring an Operations Manager to maintain the efficient direction of the staff in dealing with the installation of alarm systems.  This position will directly supervise and coordinate the activities of installation technicians in the field and support staff in the office.

Main Responsibilities:


  • Oversee the installation department to ensure customers are installed to a high quality, in a timely manner. 

  • Determine schedules, sequences and assignments for work activities, based on work priority and skill of staff. 

  • Work with technicians to troubleshoot and solve installation issues. 

  • Hire, develop, and manage the performance of staff. 

  • Establish and implement departmental procedures to ensure efficiencies in department. 

  • Ensure adherence to corporate and departmental policies.

Company Overview:

Why Join Us?

Two-time winner of Dealer of the Year from SDM Magazine, two-time winner of the Police Dispatch Quality (PDQ) Award, and multi-year winner of the Central Station Operator of the Year Award from The Monitoring Association. Top 5 largest security company. Sure, we’ve got the hardware and the recognition, but the real reason to join Vector Security is our people. People who are passionate about the work they do. Energetic people who innovate, who take on new challenges. People, perhaps, like you.

And when we find good people, we hold on to them…through career advancement opportunities, internal promotion, continuing education, and performance incentives.

So whether you’re a proven leader in your discipline or looking for new challenges, Vector Security may have the right opportunity for you. We seek driven, proactive, talented individuals who are excited about what the future holds. Because we are. Come join us and find out for yourself!

Along with competitive compensation and career advancement opportunities, we offer a comprehensive “Total Rewards” package. Qualifying employees receive:


  • Medical, dental, and vision coverage

  • Company paid life and AD&D insurance

  • Company paid short- and long-term disability

  • Voluntary benefit products

  • 401k retirement savings plan after just 60 days

  • Paid time off for vacation, sick and floating holidays

  • Tuition reimbursement

  • Employee Assistance Program (EAP)

Vector Security is a Drug-Free Workplace

Vector Security is an Equal Opportunity Employer

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, transgender, national origin, veteran or disability status.

Experience


Required


  • Installation experience in the industry

Education


Required


  • High School or better

Licenses & Certifications


Required


  • Drivers License


Preferred


  • NICET Fire Level I

Skills


Required


  • Troubleshooting

  • Professionalism

  • Technical / professional knowledge

  • Interpersonal Skills

  • Organization

  • Time management

  • Customer service skills

  • Team focus

  • Microsoft Office

  • Development of subordinates

  • Ability to engage others

Behaviors


Required


  • Leader: Inspires teammates to follow them

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

See job description





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