Posted in Information Technology 30+ days ago.
Type: Full-Time
Location: Brea, California
Job Roles
Technical Analyst responsible for analyzing production incidents create documentation regarding defects and enhancements
Work with Business in gathering the necessary details to address the enhancement and defects
Provide status reports to customer and Perform System Analysis for Product Enhancements
Business strategic System solutions with Business on Customer Orientation
Prepare Business Requirements Document Functional Specifications Document Business Process Flow Diagrams
Use Case diagrams User Interface Diagrams Data Mapping documents 5 years of customer interfacing experience project oversight customer relationship
Management user testing and resolution recommendations
Experience in PC Insurance Experience in DB SQL Skills
Good Interpersonal skills to influence Stake Holder decisions Good organizing and analytical skills
Good Problem Solving skills
Technical Skills
SNo | Primary Skill | Proficiency Level * | Rqrd./Dsrd. |
1 | Technical Business Analyst | PL1 | Required |
2 | SQL | PL1 | Required |
* Proficiency Legends
Proficiency Level | Generic Reference |
PL1 | The associate has basic awareness and comprehension of the skill and is in the process of acquiring this skill through various channels. |
PL2 | The associate possesses working knowledge of the skill, and can actively and independently apply this skill in engagements and projects. |
PL3 | The associate has comprehensive, in-depth and specialized knowledge of the skill. She / he has extensively demonstrated successful application of the skill in engagements or projects. |
PL4 | The associate can function as a subject matter expert for this skill. The associate is capable of analyzing, evaluating and synthesizing solutions using the skill. |
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Athleta
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