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Senior IBX Technician IV at Equinix

Posted in General Business 30+ days ago.

Type: Full-Time
Location: Ashburn, Virginia





Job Description:

Senior IBX Technician IV

Equinix is one of the fastest growing data center companies, growing connectivity between clients worldwide. That’s why we're always looking for creative and forward thinking people who can help us achieve our goal of global interconnection. With 200 data centers in over 24 countries spanning across 5 continents, we are home to the Cloud, supporting over 1000 Cloud and IT services companies that are directly engaged in technological innovation and development. We are passionate about further evolving the specific areas of software development, software and network architecture, network operations and complex cloud and application solutions.

At Equinix, we make the internet work faster, better, and more reliably. We hire hardworking people who thrive on solving hard problems and give them opportunities to hone new skills, try new approaches, and grow in new directions. Our culture is at the heart of our success and it’s our authentic, humble, gritty people who build The Magic of Equinix. We share a real passion for winning and put the customer at the center of everything we do.

Job Summary: Troubleshoots and installs advanced circuits, and performs custom installations.

Responsibilities

Installations


  • Racks and stacks customer equipment


  • Reads installation plans (Visio Drawings / Spreadsheets) and implements installation accordingly


  • Installs circuits requiring advanced fiber terminations


Queue Management

  • Determines work priorities from the Oracle queue and ensures adherence to all commit times

Testing/Troubleshooting


  • Troubleshoots switched / multiplexed / media converted circuits; escalates to, and works with networking group, as needed.


  • Works with customers to troubleshoot issues


Cross Connects


  • Installs/tests/modifies cross connects per SOPs and ensures proper cable management of: coax, fiber, twisted pair copper, and intra-building cross connects


  • Installs and tests advanced cross connects circuits (switched, multiplexed, etc.)


Documentation/Reporting

  • Maintains detailed written records of all work activity

Projects

  • Designs and leads cage / infrastructure modification projects

Training

  • Completes all assigned training in a timely manner

Customer Management

  • Supports customer satisfaction through timely and precise order execution

Qualifications


  • 1+ years experience


  • High School Diploma


  • BERT and SONET test equipment


  • Able to perform all essential job functions, including walking, standing, bending, stooping, climbing, lifting and manual dexterity, with or without reasonable accommodation


  • Able to lift heavy equipment/items up to 50 pounds


  • Able to work days/nights/weekends/holidays, if needed and/or required


Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.





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