Posted in General Business 30+ days ago.
Type: Full-Time
Location: San Luis Obispo, California
The Site Manager directly oversees and mentors the Clinical Concierge and urgent care Nurse Practitioner, is responsible for the operations of modern urgent care sites, ensures and maintains operational efforts within the guidelines, policies, and procedures of the modern urgent care model. The Site Manager is responsible for the day-to-day management and oversight of 2 to 3 urgent care sites including scheduling of resources, process and equipment excellence, tidiness and appearance of facilities, patient experience, Key Performance Indicators adherence and outcome success, and management and retention of team members. In collaboration with division leadership, establishes and maintains outcomes that meet modern urgent care model standards and key performance indicators. The Site Manager has primary focus on the urgent care sites under their supervision as well a s all aspects of financial, operational, brand, facility, and integration performance. Works in dyad model with the Nurse Practitioners and reports to the Director, Urgent Care Operations.
QUALIFICATIONS
All job qualifications listed indicate the minimum level necessary to perform this job proficiently.
LEVEL OF EDUCATION
Minimum: Bachelor's Degree
YEARS OF RELATED WORK EXPERIENCE
Minimum: Three (3) years of management experience in an urgent care or related service. Experience as front office staff in a medical office setting, including: scheduling, billing, and insurance reimbursement. Experience in a clinical role.
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