Are you interested in becoming a Group Claim Senior Representative?

• Can you use your analytical skills to quickly make decisions followed by communicating with claimants, employers, and various medical professionals to gather information regarding disability benefits?

• Are you all about the follow up and follow through, juggling multiple tasks and knowing what and when things should be completed?

• Do you thrive in a fast-paced, collaborative environment that focuses on delivering great customer service for clients and customers alike?

First things first, we're a global health service company dedicated to helping people improve their health, well-being and sense of security. But we don't just care about your well-being, we care about your career health too. That's why when you work with us, you can count on a different kind of career - you'll make a difference, learn a ton, and share in changing the way people think about healthcare.

What you'll do:

• Use your analytical mindset, overall smarts, and our awesome training to investigate claims. Make customer eligibility determinations and manage on-going disability claims.


• Build relationships and ask the right questions. Communicate with Customers, Clients, and various medical professionals to gather information regarding the Customers' disability condition and eligibility for benefit payments

• Be an advocate for wellness. Talk directly with our customers about Cigna's health programs to keep them engaged, improve their health and help them return-to-work sooner.


• Leap tall emails and phone calls in a single bound. Handle high levels of call volume from Customers and Clients. Respond to various written and telephone inquiries for eligibility, approval/denial determinations, and claim status.


• Juggle multiple tasks without sacrificing deadlines or attention to detail. Pay all covered claims accurately and timely. This may require completing complex benefit calculations on a recurring basis.

• Great interpersonal skills


• HS Diploma and at least one year of professional work experience


• Be tech savvy, Microsoft Word & Outlook are a must


• Be inquisitive, analytical and investigative and doing it with keeping the customer in mind


• Be a planner - time management and the ability to "see around corners" is essential


• Ability to build and maintain effective relationships.


• Effective interpersonal, written and verbal communication skills

Preferred Qualifications:

• Bachelor's Degree

• Proven track record of successfully achieving goals in a complex matrix environment


• Additional experience administering FMLA and/or State Leaves


• LPN, nursing and/or healthcare background would be a great match!


• Strong negotiation skills


• Knowledge of legal liability, insurance coverage and medical terminology

NOTE: We are currently training in a work at home environment, and you will be required to have reliable internet connectivity provided through a wired connection. A mobile or hot spot environment is not acceptable and you may need to purchase an Ethernet cord depending on your current set up.

How we support your success:

After all, great people make great companies. We have some of the best people working with us and together we are making the world healthier and worry less. Here's what else we've got:

• 
  A best-in-class compensation package that will keep you motivated and engaged.


• 
  Ongoing training that helps you be at your best through in-classroom and on-the-job delivery.


• 
  Mentorship programs pair you with an experienced Claim Analyst to help broaden your knowledge and grow your network after training concludes.


• 
  Benefits that focus on your personal health and well-being because healthy employees are happy ones.


• 
  Career development opportunities around every corner through job shadowing, networking and stretch assignments.

Please note that after you successfully complete your application you will be required to take an assessment for this position. You will receive an email that will be sent to you with instructions on how to complete this. You will not be considered for the position if you have not completed the assessment.

About Cigna

Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. We offer an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioral health, pharmacy, vision, supplemental benefits, and other related products. Together, with our 74,000 employees worldwide, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation.

When you work with Cigna, you'll enjoy meaningful career experiences that enrich people's lives while working together to make the world a healthier place. What difference will you make? To see our culture in action, search #TeamCigna on Instagram.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.