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Senior Business Systems Analyst at UPS

Posted in Transportation 30+ days ago.

Location: Timonium, Maryland





Job Description:

Senior Business Systems Analyst

We’re the obstacle overcomers, the problem get-arounders. From figuring it out to getting it done… our innovative culture demands “yes and how!” We are UPS.  We are the United Problem Solvers.

About Business Analysis at UPS Technology:
Our Business Systems Analysts tie our technology to our business needs as they determine how new tech solutions will affect our customers. Their analysis ensures we maximize the positive impact of new technology across the business. As a UPS Business Analyst, you are a problem solver that enables the organization to achieved its goals and bring value to our UPS teams and customers!

About this role:
The Senior Business Systems Analyst performs functions on highly complex projects and provides guidance to a team of Business Systems Analysts (BSAs) on cross-functional projects. He/She serves as a liaison between the business community and Information Technology (I.T.).  This position elicits and analyzes business needs for highly complex projects, determines the impact and integration of solutions to business processes and systems, and validates that solutions fit within the long-term strategic vision. He/She ensures that BSA work products conform to quality and content standards, and stays current on industry best practices, standards, trends, tools and techniques. He/She collaborates with organizational stakeholders and senior management to establish and implement processes that enhance efficiency, and improve work products for the enterprise.

Minimum Qualifications:

  • Experience with Agile Business Analysis, Business Process Analysis, Business Process and Requirements Elicitation, Structured Systems Analysis, Use Cases and Workflow Analysis
  • Knowledge of Requirements Management, Requirements Change Management and Requirements Analysis
  • Ability to analyze and decompose complex business processes
  • Technical Writing
  • Excellent written and verbal communication skills
  • Ability to work independently on written requirements deliverables
  • Organized and Detail oriented
  • Strong facilitation skills
  • Relationship management skills
  • Bachelor's degree in Computer Science or related discpline, or the equivalent in education and work experience

This position offers an exceptional opportunity to work for a Fortune 50 industry leader. If you are selected, you will join our dynamic technology team in making a difference to our business and customers. Do you think you have what it takes? Prove it! At UPS, ambition knows no time zone.


UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law
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