The role is responsible for completing daily cash application for Custom Culinary®. This position will also be responsible for managing the process of resolving order related deductions (shortages, damages, etc.). Responsible for keying in debit memos in the Blacksmith System and for generating uploads from Excel to Blacksmith for processing larger claims. This role also maintains reference data files, transaction logs, the Trade Spend Team e-mail account, and customer files.
Essential Duties & Responsibilities:
Cash Application
Daily application of cash receipts and balancing of customer accounts.
Identify promotional trade deductions and provide documentation to the Custom Culinary® Trade Spend team.
Investigate and resolve any unapplied cash as necessary.
Take appropriate steps to dispute any invalid deductions for repayment and follow up until paid.
Track, monitor and resolve all unearned cash discounts.
General filing, maintenance of files as needed.
Assist in special projects.
Order Related Deductions
Identify, investigate and resolve any customer partial payments due to price discrepancies, returns, quality issues, shortages or damages.
Enter Custom Culinary customer complaints into the Corrective Action/Preventive Action System (CAPA).
Track and monitor all open CAPA complaints and assist in their resolution.
Take appropriate steps to dispute any invalid deductions for repayment and follow up until paid. Submit dispute with customer and follow up for payment.
Blacksmith billback Processing
Administration of incoming data sources for trade spend deductions. Aligns back-up documents with deductions and trade programs for approval. Administers the processing of deductions.
Maintain and improve reference data that is used for processing uploads.
Responsible for managing Trade Spend e-mail account. Organize documentation for e-mail back up sent daily.
Prepare all back up requirements for Dot checks, including but not limited to requesting backup from Customers and filing claims with Dot.
Create bill-backs in Blacksmith to capture customer deduction claims against the trade programs entered in Blacksmith.
Trade Spend Payment Requests
Ensure check requests in Blacksmith have the proper vendor information so each check request is successfully processed in DAX AP as a result of the weekly interface from Blacksmith.
Process monthly/quarterly interface to DAX Accounts Payable for auto-pay trade rebates based on programs in trade spend application.
Complete requests for setting up new vendors when needed. Work with Sales, customers or brokers to obtain required documentation.
Education & Experience:
This position requires a bachelor’s degree in Accounting or Finance from an accredited university or at least 5 years of relevant experience.
Candidate should have 3-5 years of finance or accounting experience including activities such as: account reconciliation, accounts receivable, accounts payable, trade payment processing, month-end accounting activities, planning, and analysis.
Trade-spend management experience in the Food industry is a plus.
Prior supervisory experience is a plus.
Must have advanced Excel skills including; but not limited to VLOOKUP, pivot table usage and development, formula development.
