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Retail Assistant Manager at Goodwill Industries of Kentucky, Inc.

Posted in Sales 30+ days ago.

Type: Full-Time
Location: somerset, Kentucky





Job Description:

Goodwill’s Core Values – Respect, Excellence and Integrity.


The Assistant Retail Manager will drive the store sales by inspecting, tagging/hanging textiles, unloading, price/stock donations, operate cash registers and bag items.  The Assistant Retail Manager will ensure that hourly retail employees perform and carry out required tasks.


Essential Job Functions:



  • Opens & closes the facility (key holder).

  • Supervises the day-to-day job tasks of hourly retail employees and the aspects of store operations in the absence of the Store Manager.

  • Provides great customer service interaction with donors and customers.

  • Displays “lead by example” skills and reflecting adherence to the values of Goodwill.

  • Displays goal-minded leadership skills.

  • Displays good judgement in elevating concerns to Management.

  • Displays leadership by partnering with Store Manager to train new staff, coach and support staff to meet or exceed production and sales goals.

  • Trains employees through clear communication on job tasks with redirecting employees regarding projects with clear feedback.  

  • Ensures store stays clean /organized and customer service expectations are met on the sales floor and donation drive-thru area.  

  • Assures stock and sales are handled in accordance with the operating system.

  • Open to new ideas and demonstrates confidence and enthusiasm for responsibilities.

  • Displays the importance of tasks assigned and order of importance with the use of calendars, to-do lists, filing systems, etc., to ensure tasks are accurate and completed on time (daily, weekly, monthly).

  • Prepares, completes and deposits daily cash deposits/reconciliations in absence of Store Manager.

  • Prepares paperwork in a quality and accurate manner.

  • Works a rotating schedule, including evenings, weekends and holidays.

  • Performs other duties as assigned.

Positions Supervised:  Hourly retail employees and all aspects of store operations in absence of Store Manager. 


Requirements:



  • Must have High School Diploma or GED; Associates Degree in Business-related field is preferred. 

  • Must have Retail; supervisory experience helpful.

  • Occasional driving (personal car) to another retail location.  Must have valid driver’s license and insurance.

  • Manages long periods of standing, recurring bending/crouching/reaching/stooping and ability to lift 30 lbs.; occasional lifting up to 50 lbs.

  • Must follow all safety procedures and correct safety issues, if possible.

  • Must have reliable transportation to and from work.  

  • Meets objective criteria for Assistant Retail Manager per following:

  • Delegates responsibilities/tasks to employees in the absence of the Retail Manager.

  • Adjusts store processes and/or assigned employee task focus based on sales and processing figures. 

  • Communicates tools, equipment and product needed to Transportation Department.

  • Ensures efficient, high quality hard goods and textile processing.

  • Ensures store is well-organized and well-stocked for maximum profit.

  • Unloads donated items from donor vehicles and moves into store.

  • Inspects items and sorting items to route to trash, recycling, textile or hard good processing.

  • Sizes and tags textile items using tagging gun.

  • Maintains knowledge of recalled and most needed/unacceptable list products to communicate to donors and provide donation rerouting to donors as needed.

  • Schedules pick-up for recyclable and trash items by Transportation or outside collectors.

  • Prices and tags hard good items.

  • Straightens and replaces incorrect shelved/hung items.

  • Pulls items from sales floor and reprocess for recycling or trash.

  • Researches and resolves incorrect cash count information.

Creating Jobs, Changing Lives


Goodwill Industries of Kentucky is an Equal Employment Opportunity Employer: Minority/Female/Veteran/Disability/Sexual Orientation /Gender Identity


 


 





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