Horne LLP is an industry leader in Accounting and Business Advisory Services and currently provides service from 13 locations across the US and Puerto Rico. Our Government Services practice is at the forefront of disaster recovery efforts nationwide with one of the most experienced and innovative teams anywhere.
As an Applicant Representative for the ReCover California Owner-Occupied Repair and Reconstruction Program, you will be the primary contact for a dedicated population of program applicants who require financial assistance to rebuild their homes after the devastating 2017 wildfires. You should maintain a complete understanding of all applicable Program policies, requirements, and procedures and review all cases within the guidelines established. You may assist with or lead day-to-day program management activities, which may include processing, monitoring, tracking and reporting applications within a functional area with little or no direct supervision. You may specialize in specific subjects within the functional area.
Job Responsibilities
Ensures program applicants are continuously updated regarding the status of their program application. Frequent, diligent, and professional communication required.
Obtains a working knowledge of applicant needs and program eligibility criteria.
Understands program requirements and other key objectives.
Understands program processes from start to finish and communicates those processes clearly to applicants.
Gathers applicant documentation and uploads to program system of record.
Records all communications in the program system of record.
An Applicant Representative should possess 2 years of demonstrated experience in the qualifications identified below:
Experience relevant to the functional area and/or experience providing specialized advisory service, which may include construction, financial, housing, and/or related industry knowledge. Experience with CDBG housing and/or FEMA hazard mitigation and similar programs/projects is preferred.
Ability to manage effectively with or without subordinates.
Knowledge, skills, and abilities necessary to perform the job function with little to no supervision, while remaining acutely aware of timelines, meeting deadlines, and performance measures.
Ability to acquire a working knowledge of applicable rules and regulations and the ability to provide technical assistance.
Excellent written and oral communication skills, strong analytical skills, ability to work independently, and effective interpersonal skills.
Intermediate level Microsoft Office skills; knowledge of creating tables and graphs in Microsoft Excel; ability to quickly learn new software applications.
