Hiller Plumbing, Heating, Cooling & Electrical is looking for an experienced Electrical Team Leader to support good customer relations by ensuring exceptional electrical services are provided as scheduled, at competitive prices, and all applicable codes and regulations are adhered to. The Service Manager will also oversee the work of the Electrical Service department to ensure all work is performed correctly and is reflective of Hiller’s values.
Pay Rate: $20-$30 an hour DOE
Benefits:
Medical, Dental & Vision Insurance
Long & Short Term Disability
Company paid $50,000 Life Insurance Policy
Spouse and dependent Life Insurance Policies
401k matching
Flex Spending Accounts - Medical and Dependent Care
Alfac Plans
Company paid vacation/holidays
Direct Deposit
Weekly paychecks
Job Responsibilities:
Ensure each team member completes job performance standards to appropriate codes and customer satisfaction.
Supervise Service personnel to include performance evaluations, training needs, and work assignments to ensure effective operations.
Complete weekly truck inspections and audits of paperwork and service call checklists.
Ensure the team manages appropriate inventory of parts required for service calls.
Coordinate with other departments to ensure appropriate job objectives are met effectively and completely.
Support field technicians on troubleshooting issues as needed.
Responsible for the interview and selection process of team leads, technicians and apprentice candidates.
Manage operational metrics including average invoice total, callback ratios and labor margins.
Train, coach and mentor team leads, technicians and apprentices.
Investigate any reported safety issues.
Perform on-site job inspections.
Provide feedback, coaching, and ongoing technical and communication training to all subordinates to increase performance.
Manage operational metrics including average invoice total, callback ratios and labor margins.
Perform other duties as assigned.
Knowledge, Skills and Abilities:
Prefer 2-5 years of supervisory experience but not required in residential service and maintenance operation.
Prefer 2-5 years of verifiable work experience in electrical industry.
Knowledge of the fundamental operational functionality of residential electricity.
Able to troubleshoot problems with electrical equipment.
Must be able to use a computer tablet, smart phone and follow GPS.
Valid driver’s license, and approved to drive by Company’s insurance carrier.
Education/Certification Requirements:
A High School diploma or general education degree (GED) required.
Journeyman license preferred.
Everyone is required to submit to a pre-employment background check, MVR check and drug screen prior to job offer.
