Job Description:

RESPIRATORY DEVICE - CLINICAL SUPPORT

Inogen, Inc., 326 Bollay Drive, Goleta, California, United States of America Req #196
Tuesday, October 27, 2020

ABOUT INOGEN Inogen was founded in 2001 to improve quality of life and increase freedom and independence for oxygen therapy users. Inogen is innovation in oxygen therapy. The Inogen mission is to improve freedom and independence for oxygen therapy patients through innovative products and services. Inogen is a manufacturer and Accredited Homecare Provider.

Inogen is focused on quality care, continuous improvement, and outstanding customer satisfaction. We are a stable, USA based company dedicated to providing an exciting and rewarding career to our employees. We completed a successful Initial Public Offering on the NASDAQ in 2014 and have demonstrated substantial growth over the last five years. Our work environment is casual yet high performing, and we are looking for seriously talented, motivated, and fast-paced professionals to join our team.

JOB SUMMARY:

The RDM Support Specialist assists Inogen in ensuring that the equipment placed in the client's home meets the Patient's clinical needs. The primary focus for the RDM Support Specialist is to support the local RDM allowing the RDM to shift their focus away from delivery and setup of Inogen provided equipment. This could include delivery and setup of Inogen provided equipment, delivery and pickup of testing equipment, reports and documentation, and participating in sales activities.

RESPONSIBILITIES (Specific tasks, duties, essential functions of the job)

* Conduct equipment set-up both remotely and directly.

* Maintain a current calendar reflecting availability for patient appointments.

* RDM Support Specialists must present themselves in a professional manner while interacting with patients, family members/caretakers, medical staff and Inogen employees.

* Maintain regular and punctual attendance.

* Comply with all company policies and procedures.

* Facilitate credit card payments through company approved process.

* Assist with any other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES

* Demonstrate skills required to remotely and directly instruct patients in the safe use of Inogen supplied equipment.

* Knowledge of the current technologies used in cardio-pulmonary disease treatments as they relate to Inogen provided services

* Ability to work self-manage and work independently.

* Must have strong work ethic.

* Excellent oral and written communication skills required.

* Attention to detail is required.

QUALIFICATIONS (Experience and Education)

* State or National certification or licensure as one or more of the following required; Emergency Medical Technician (EMT), Advanced Medical Technician (AMT), Medical Assistant (MA), Certified Nursing Assistant (CNA), Nationally Registered Certified Medical Assistant (NRCNA), required

* 2 years experience in home medical equipment industry (oxygen therapy or respiratory), required.

* knowledge/proficiency in Microsoft Office, required.

* A combination of training, education and experience that is equivalent to the qualifications listed above and that provides the required knowledge, skills, and abilities.

We thank all applicants in advance for their interest in the position. However, only those selected for an interview will be contacted.

Inogen is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally
protected characteristics. The EEO is the Law poster and its supplement are available here: http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm;
http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf.

The pay transparency policy is available here: http://www.dol.gov/ofccp/pdf/EO13665_PrescribedNondiscriminationPostingLanguage_JRFQA508c.pdf.
Inogen is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to recruiting@inogen.net or call (972) 616-5668 and let us know the nature of your request and your contact information.

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