Job Description:

FIELD OPERATIONS SUPERVISOR IN INDEPENDENCE, MO

Requisition ID

2020-11431

Location

US-MO-Independence

Employment Type

Regular Part-Time

MORE INFORMATION ABOUT THIS JOB

Position Title: Field Supervisor Operations

FLSA Status: Non-Exempt

Summary:

Under the direction of the Operations Manager, the Field Supervisor will be responsible for internal communication between field staff and management, outside agency interfact, system status monitoring, drafting, implementing and coordination of employee schedules and deployment models, equipment and supply maintenance, as well as other operational support functions as assigned by the Manager of Operations. Depending on shift assignment, this position may include shift work as an attending Paramedic.

Essential Duties and Responsibilities:

* Direct, monitor, communicate with and evaluate all field employees in his/her assigned area

* Liaison with patients, public safety agencies, training institutions, hospital personnel and other system users

* Promptly investigates incidents involving assigned units or personnel, including filing of internal and external reports and counseling staff

* Responsible for complying with all local, state and federal employment laws and company policies (i.e., Americans with Disabilities Act, Affirmative Action, etc.)

* Champion Affirmative Action efforts in all aspects of employment, including but not limited to staffing, training, promotion, etc. Responsible for compliance with and enforcement of company/department policies and procedures

* Mentor employees, conduct performance evaluations, counsel and provide disciplinary actions to assigned personnel and works to facilitate individual and team development that drives positive results

* Ensure 100% of operational response exceptions are brought to closure with appropriate action

* Perform direct ALS patient care activities

* Prepare reports and manages projects as assigned by Operations Manager

* Ensure PCR s and other field related paperwork is 100% reconciled daily in conjunction with the PCR processing

* Perform other related duties as required

Minimum Qualifications:

High school diploma or equivalent (GED).

Must be at least 18 years of age.

Driving record in compliance with AMR policy regarding insurability

Effective oral, written and interpersonal communication skills.

Knowledge of computer software including MS Office Suites.

Minimum of three years experience as a Paramedic.

Prior experience in management/leadership preferred.

Must be willing and able to work nights, weekends, 24-hour shifts and holidays

Stress Factors:

Occasionally: Repetitive tasks, high pressure, hazards, fatigue, patient care

Frequently: Intense tasks, boredom, extended hours

Physical Requirements:

Occasionally: Walking inside, carrying no greater than 25 pounds, kneeling, stooping,

Bending and leaning

Frequently: Hearing/listening, clear speech, touching and keyboarding

Constantly: Sitting, seeing

Mental Requirements:

Occasionally:Analyzing, simple math skills, judgment and decision making

Frequently: Simple writing

Constantly: Simple reading, clerical

Working Environment:

Occasionally: Works with others, extended day(s)

Frequently: Works alone, face-to-face contact with others

Constantly: Works around others, verbal contact with others, inside

Equipment Used:

Occasionally: Digital paging terminal, fax, calculator, copy machine, stapler, 3-hole punch

Stamping, sharpener, switchboard and printers.

Constantly: Computer/typewriter, keyboard, telephone

EEO STATEMENT

Global Medical Response and its family of companies are an Equal Opportunity Employer including Veterans and Disabled

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