Job Description:

Please Note:  This position will be full-time and will work days - shift could start as early as 7:00 a.m. and work as late as 4:30 p.m.  Working weekend days (Sundays) will be required.  

OBJECTIVE:

The Retail Sales Associate will be the first point of contact for many customers within our retail centers. Retail Sales Associates will be held responsible for the sales floor to include: stocking, merchandising, as well as operation of a point-of-sale cash register system. Due to the constant contact with customers it is essential that Retail Sales Associates provide excellent customer service displaying an “Attitude of Gratitude” in order to support the mission of the organization. 

RESPONSIBILITIES:

• Provide excellent Customer Service with an “Attitude of Gratitude.”


• Provide assistance to customers with questions, concerns, and purchases.


• Provide accurate cashier transactions and a balanced cash drawer with minimal errors using a computer based point-of-sales system.


• Clean sales floor areas to include: organizing shelves and racks, picking items up off the floor, putting away carts or baskets, putting away returned/unwanted items and cleaning the fitting rooms and shelving.


• Provide a safe, organized, and well stocked sales floor to include the fitting rooms and coffee bar areas.


• Cross-train in other departments/areas and act as back-up for other areas as required.


• Perform all other duties as assigned.

QUALIFICATIONS:

• High school diploma or equivalent preferred.


• One year retail sales or cash handling experience desired.


• Accurate with numbers and have an understanding of the value of different coins and money.


• Able to use basic math such as adding, subtracting, and multiplication.


• Able to operate a computer based cash register and credit card machine.


• Able to withstand prolonged standing, bending and lifting up to 8 hours per day.


• Able to work a varied schedule to include weekends, evenings and holidays with occasional overtime as necessary.


• Able to communicate effectively with customers, managers, supervisors, staff and peers.

Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses. 

Goodwill participates in E-Verify.  For more information on E-Verify, please contact DHS:  888-897-7781 or www.dhs.gov/E-Verify

We promote a Safe & Drug-free Workplace.

Physical Requirements

Attachment to Job Description

Position: Retail Sales Associate                                                                                   Dept Number:

  

	Continuously	Frequently	Occasionally	Never
	5-8 hours	3-4 hours	1-2 hours	0
LIFTING: (as defined by ADA)
Heavy:       45 lbs & over			X
Moderate:   15-44 lbs			X
Light:           14 lbs & under		x
CARRYING:
Heavy:       45 lbs & over		X	X
Moderate:   15-44 lbs			X
Light:           14 lbs & under		X
PUSHING/PULLING		X
REACHING:
Above Shoulder		x
At Shoulder		x
Below Shoulder			X
TWISTING			X
BENDING			x
KNEELING/CRAWLING			x
SQUAT			x
CLIMBING - use of legs only (stairs)			x
CLIMBING - use of arms & legs (ladders)			x
HEARING	X
VISION:
Visual – close		x
Visual – distant			x
Visual - depth perception		x
HANDS/FINGERS:
Simple grasping		x
Fine Manipulation	X
Repetitive Movements	x
WALKING		X
STANDING	x
SITTING			x
SPEAKING	x
OTHER - Please describe:

 

Experience

Preferred

• 1 year(s): Previous retail sales or cash handling experience.

Education

Preferred

• High School / GED or better

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

See job description

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