At Foothills Sports Medicine Physical Therapy, we believe that we have a unique opportunity to impact and improve the lives of our patients and clients through an innovative spirit, compassionate care and hands-on, personalized care. In doing so, Foothills staff work together with our vision in mind—to be the preeminent provider of physical therapy and wellness services that advance the health and well-being of our patients, clients and communities.
Born in 2000 with one small location and the initiative to “do things differently” in the world of physical therapy, Foothills is now changing the landscape of outpatient physical therapy providers in the southwestern US. Staying true to our roots, we are physical therapist operated and believe in keeping the profession in the hands of physical therapists.
Based in beautiful Phoenix, AZ which boasts 299 days of sunshine annually, Foothills Sports Medicine Physical Therapy employees embody the adventurous and active spirit of the region. When not helping our patients regain their active lifestyles, our employees are often found pounding the pavement or grinding their gears on the thousands of local hiking and biking trails. If relaxation is your thing, sit back and enjoy the beautiful Arizona sunsets with family or friends or hit the links at our world-famous golf courses.
Full-time Employee Benefits:
Comprehensive medical, dental and vision coverage
Short term disability, long term disability and life insurance
401K program with company match
Paid time off and six observed holidays
Think you’ve found your fit? See what we’re looking for and apply today.
Job Purpose:
Assists Physical Therapists (PT’s), Occupational Therapists (OT’s), and Physical Therapist Assistants (PTA’s); key role in maintaining clinic flow and clinic appearance; teams with others in the clinic to improve the patient experience in therapy and serves to provide exceptional customer service to our customers and to assist customers during their course of treatment.
Essential Job Functions
Upon direction from PT/PTA, greet patients in waiting area and escort/transport patients to appropriate treatment area
Communicate proactively with Front office team, therapists and other assistive personnel regarding schedule changes (patient cancels/add-on’s/no shows)
Regularly and frequently speak with all patients and check-in with them, assist as needed
Proactively identify patients who need attention, communicate with treating therapist regarding patient needs
Multitask the needs of several patients at a time
Reduce patient downtime by engaging them in conversation
Maintain inventory of daily supplies and communicate with owner/director/office manager when supplies are low
Assist therapist with Home Exercise program preparation and assist therapist/patient in reinforcing proper technique with exercises
Effectively communicate with others on the rehabilitation team to create a positive environment for the patients and ensure minimal downtime for patients
Clinic Appearance:
Perform daily/weekly clinic cleaning duties per checklist
Maintain treatment, waiting area, kitchen and bathrooms in a clean, clutter-free and safe fashion
Clean and sanitize treatment areas, including but not limited to, equipment, plinths and bolsters, counters following patient use
Follow established procedures regarding the care and maintenance of equipment in the clinic
Keep all treatment areas and rooms stocked properly and clutter free
Maintain a professional appearance at all times per company policy
Client Experience:
Greet all patients on first visit and introduce yourself as a member of the team
Learn patient names and call all patients by name, be respectful in all interactions
Listen to patient concerns, communicate issues immediately to the treating therapist and/or your supervisor
Identify patient needs proactively and communicate needs to treating therapist and/or supervisor
Assist therapist/patients in filling out paperwork
Provide assistance to the patient and therapist upon patient discharge
Facilitate and Assist with Patient Care:
Maintain and ensure confidentiality on all patient, staff and office information in accordance with the HIPAA privacy act
Be able to appropriately set up exercise equipment for patients safely and adjust as needed for patient safety and needs
Assist patient in facilitation/performance of exercises under therapist direction, monitor patient reaction and communicate patient response to the professional staff
Assist therapist in filling out patient flow sheets as required
Assist therapist in properly positioning patients, setting up modalities and applying modalities when appropriate under the direction of the treating therapist
Regularly monitor patient reaction to exercise or modalities and communicate with therapists any adverse reactions, patient complaints or safety concerns
Knowledge, Skills & Abilities
Strong organizational and interpersonal skills dealing with a diverse range of people.
Ability to work independently and make appropriate decisions.
Ability to respond to common inquiries or complaints from patients.
Ability to act with integrity in regards to all matters of confidentiality.
Ability to exercise a high degree of initiative and independent judgment in solving problems.
Minimum Education/Experience
High School Diploma or equivalent required; Associate’s degree in physical therapy preferred
Current CPR and First Aid certifications
Work Environment
Works within an outpatient physical therapy clinic and performs these essential job functions in addition to managing their current caseload of patients.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to type; handle or feel; and reach with hands and arms. The position is subject to lifting objects over 50 pounds infrequently.
Travel Required
Up to 25% local travel is necessary for clinic visibility.
