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Bulls In The Ballpark Event Staff & Security at 5 STAR EVENT SERVICES

Posted in Police/Fire/Emergency 30+ days ago.

Type: Part-Time
Location: Austin, Texas





Job Description:

HIRING IMMEDIATELY FOR The Bulls In The Ballpark at Round Rock Dell Diamond. Experience Xtreme Bull Riding!!

5 STAR Event Services is looking for happy and awesome people to join our guest services team for upcoming events for PART TIME, hourly employment.
We are now Hiring IMMEDIATELY in the Round Rock area for Dell Diamond Stadium featuring Bulls in the Ballpark on Friday& Saturday November 13th and 14th , 2020.

As the coronavirus (COVID-19) pandemic continues, we are monitoring the situation closely and following guidance from the Centers for Disease Control and Prevention and health authorities. The safety and health of our employees as well as all of those we come in contact with is of our utmost concern.

Check out our current Event Calendar here: www.5starstaff.com/calendar

Description: Event Staff and Security Officers are responsible for the safety and comfort of all clients, guests and other employees.

Duties: Enforce and uphold the integrity of public and private areas of the venue


  • Monitor entry and exit points to specific areas of the venue

  • Perform routine search procedures including bag searches and screening of guest’s and their tickets, bags, credentials, etc. prior to guest entry to ensure that no prohibited items enter the venue

  • Greet and direct guests to seating areas and various services

  • Maintain open and smooth access routes of patron/vehicle walkways

  • Receive and act on complaints from patrons according to policies and procedures

  • Enforce all policies and procedures throughout the facility and report any suspicious behaviors or activity

  • Aide in the direction of orderly evacuation of the building during emergencies

  • Provide security escorts per event requirements

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The employee must also possess the following qualifications:


  • High School diploma or GED equivalent

  • At least 18 years of age

  • Reliable forms of communication and transportation

  • Texas Non-Commissioned Guard Card (Training & Exam provided. All applicants are required to pass exam, submit to fingerprinting, and criminal background check.)

Skills and Abilities: To perform this job successfully, an individual must possess the following:


  • A strong customer-service attitude and professional appearance

  • Possess excellent written and oral communication skills

  • The ability to understand and interpret credentials, documents, signs, rules, policies, and instructions

  • The ability to communicate effectively with clients, patrons and other employees

  • The ability to multi-task, cross-train and learn new skills quickly

  • The ability to remain calm and level-headed under high-pressure situations

Physical Requirements: To perform this position successfully, an individual must possess the following physical requirements:


  • Full physical and mental dexterity with the ability to walk, stoop, kneel, crouch, hear, see and speak English clearly

  • The ability to walk and stand for extended periods of time (shift duration)

  • The ability to lift 25lbs.

Work Environment: Employees must be aware of and able to tolerate a variety of working conditions, including but not limited to:


  • Elevated noise levels. Athletic and musical events can be very loud and employees must be prepared to be exposed to increased noise levels. Ear plugs are available upon request.

  • An energetic and fast-paced environment

  • Crowds 

  • Working outdoor venues. Some of the events we work take place outside or in open-air venues, and take place rain or shine. Reasonable accommodations are made to assist with employee comfort when necessary (tents, rain ponchos, drinking water, etc.)

  • Evening and weekend work schedules. Many events take place in the evenings and on the weekends. Flexible availability is required.

*All employees are required to wear PPE (gloves and/or masks masks to cover both nose and mouth) at all times while working until further notice. 5 STAR will adhere to federal and local guidelines in response to the COVID-19 pandemic.

Company: 5 STAR Event Services is a specialty Event Security/Staff provider specializing in the sports and entertainment industries. Since 2000, our security officers, and event staff personnel have delivered industry leading service to fans at more than 36,000 events in Houston, Austin, and San Antonio, Texas. Our clients include NBA Basketball, MLS Soccer, NCAA Football, Formula 1, MotoGP, stadiums, arenas, theaters, symphonies, festivals, conventions, and many more.

Why We Work for 5 STAR:
-    Exciting & Interesting Work – Community & Public Events
-    Flexible Schedules!
-    Sense of Connection - Team Structure – Together Everyone Achieves More!
-    Competitive Pay – Get $ to be part of the Best Events!
-    Not Just a Temp Job – Events Year Around!
-    Develop Skills - Customer Service, Security & More!
-    Have Fun! Get to Know Your City, Your Teams.

Visit our website: www.5starstaff.com

5 STAR Event Services · 501-1000 employees · Founded 2000 · DPS License # B09954 · Privately Held· Women’s Business Enterprise ·Equal Opportunity Employer





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