Catholic Charities is a non-profit organization with a diverse workforce of over 2000 employees of all faiths, ages and ethnicities who help to improve the lives of those we serve. We are the largest private provider of human services in Maryland operating over 80 programs throughout Maryland, serving children and families, people living in poverty, individuals with intellectual disabilities, immigrants, and seniors. Here, you can build a career where you make meaningful differences in the lives of others as we fulfill our mission to love, serve, teach and work for justice.
The Community Health Navigator works in collaboration with the COVID-19 Response Initiative community partners (Esperanza Center Health Services, Johns Hopkins Centro SOL, BUILD Coalition, Mayor's Office of Immigrant Affairs). The project will run from November, 2020 to March 31, 2021.
The Community Health Navigator is responsible for:
In coordination with Johns Hopkins Hospital, delivers COVID-19 test results to patients via phone and letters.
Provides guidance regarding isolation for patients diagnosed with COVID-19.
Identifies and develops relationships with social service agencies for Latino immigrants in Baltimore City, Baltimore County, and Anne Arundel County
Prepares and delivers home safety kits to impacted households to include face masks, hand sanitizer, and other items deemed necessary.
Documents all patient encounters in EPIC, a healthcare tracking system, and other HIPAA-secured platforms as required
Staff the Esperanza Center COVID-19 Hotline to ensure community access to clinical guidance, COVID-19 follow-up care, and access to testing.
Provide COVID-19 test results to patients in a timely manner, assessing social needs and engaging patients to services such as food delivery, cash assistance and referral to isolation locations where needed.
Provide education on COVID-19, isolation protocols, contact tracing, and refer contacts to testing as needed.
Maintains professional/personal boundaries with patients, keeping the Program Coordinator apprised of all situations of possible conflict, and maintain strict confidentiality of all patient information.
As needed, assist with COVID-19 community testing events in person to ensure appropriate language and cultural capacity is present.
As needed, assist with Diabetes-related education and awareness in the Latino community.
Prepares and processes invoices, check requests, field expense vouchers and other documents related to program expenses (travel, food, material purchases, etc. ) as appropriate.
This position requires:
High School Diploma.
Bilingual in English and Spanish required.
Life/community/work experience or knowledge regarding the Latino Community and infectious diseases (COVID-19 and Diabetes) preferred.
One Year experience working with a culturally diverse population required.
Working knowledge of community resources and ability to connect families to community services.
Ability to learn and master database software.
Requires the ability to utilize computer systems and software necessary to perform position functions. Basic Windows PC, web browsing (i.e. Chrome, Internet Explorer, etc.), and Microsoft Outlook skills required. Other Microsoft Office application knowledge, such as Word, Excel PowerPoint, Skype, and OneDrive desired.
Must have reliable transportation to visit multiple sites. If driving on Agency business, must be at least 21 years of age and have valid driver’s license issued by the state of residence, with no more than 3 points.
Join Catholic Charities of Baltimore where you will be an important member of a trauma-informed care organization that promotes a culture of safety, empowerment, healing and self-care, and that believes that every person has infinite worth and promise.
Catholic Charities is an equal opportunity employer
Experience
Preferred
1 year(s): Experience working with a culturally diverse population required.
1 year(s): Life/community/work experience or knowledge regarding the Latino Community and infectious diseases (Diabetes and Covid-19)
Education
Required
High School or better
Behaviors
Preferred
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Team Player: Works well as a member of a group
Loyal: Shows firm and constant support to a cause
Enthusiastic: Shows intense and eager enjoyment and interest
Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations
Preferred
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
