Responsibilities

Under the general supervision of the Office Manager, provide general and administrative support to the staff, physicians and patients of the Oncology Clinic. Schedule new consultations, coordinate and follow up patient appointments and cancellations. Complete demographics, referral forms, on-line transactions including appointment and procedure scheduling using the Encounter Registration system. Create physician soft chart, explain billing procedures, insurance requirements, and collect insurance cards and payments. Balance and deposit pretty cash and checks, provide receipts to main cashier daily cash drawers. Provide back up administrative support, triage calls, Xerox, collate and file reports, sort and distribute mail. Obtain and document physician approval on all pharmacy and patient request for prescriptions and refills. Obtain and set up video equipment, reserve conference room and occasionally perform library research.Qualifications

Required:
Typing skills to prepare forms, manuscripts, and correspondence with speed and accuracy.
Ability to follow proper channels of policies & procedures, communication & work standards.
Skill to organize tasks to facilitate smooth work/patient flow.
Demonstrated ability to be punctual and maintain a satisfactory attendance record
Ability to work overtime in cases of emergency.
Skill in maintaining a harmonious work atmosphere, practicing excellent customer service.
Skill in speaking clearly and using proper grammar.

Preferred:
Knowledge to schedule patient appointments and encounter patients using the MCCS Appointment Scheduling/Encounter Registration Programs.
Knowledge to schedule patients for referrals to specialists.
Knowledge of major medical insurance plans.

UCLA is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.