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Tech Advisory Business Lead at NSF International

Posted in General Business 30+ days ago.

Type: Full-Time
Location: Ann Arbor, Michigan





Job Description:

At NSF International, our mission is to protect and improve human health. We're a global leader in standards development, testing, auditing, certification and training. We provide these services for a diverse set of industries including food, water, healOur nearly 3,000 employees provide services in over 170 countries through our many global offices, at our client sites, from home offices and in state-of-the-art laboratories. We're growing fast, and that's where you come in. Come join our team.The Technical Advisory Services Business Lead is responsible for managing the advisory services business in Water Systems, providing leadership, direction and management of the Technical Advisory Services (TAS) business unit. He/she will lead the expansion of the global scope of services for building water systems beyond current client initiatives, and will contribute to the development of new clients, delivery of presentations to internal management and external client leadership. This scope includes designing flexible advisory service offerings for product certification clients, such as pre-certification services and field failure analysis.

  • Train, develop and mentor staff to provide excellent customer service.
  • Develops the business unit's strategic plans to develop new service offerings, initiatives to attain performance metrics, KPIs.
  • Ensure policies and procedures prevent conflicts with product certification accreditation requirements and ensure that these are implemented consistently by staff.
  • Communicate frequently with clients to ensure NSF is meeting their needs and identify additional opportunities.
  • Assist MDs in preparation of budgets and business plans.
  • Achieve revenue and margin targets.
  • In collaboration with marketing, understands and analyzes market data, trends, and to clearly articulate global business growth opportunities
  • Serves as the primary NSF technical advisory stakeholder on matters related to project scope, planning, execution, and delivery.
  • He/she will support the growth and development of the technical advisory organization and serve as the primary point of contact for communication across the business unit.
  • Bachelor's degree in biology, chemistry, environmental science or related field.
  • Minimum 3 years' experience with water product industry or in related industries, such as building water system services.
  • Minimum 2 years' experience as a Manager with supervisory experience of client facing roles.




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