SUMMARY:

This position will be responsible for ensuring accurate provider demographic data is loaded into multiple Cigna Medicare systems in a timely manner. Information will be obtained through a variety of methods such as provider outreach, examining vendor feedback and data collection from providers.

RESPONSIBILITIES :

• Responsible for the loading of Provider data into multiple systems - i.e. claims, directory, HSD Tables


• Act as a SME (subject matter expert) for provider demographic loading into all Cigna Medicare systems.


• Provide support for questions and issues raised by staff and provide answers as quickly as possible - supporting the timeliness of the review or outreach.


• Conduct provider outreach via outbound calls for demographic validation.


• Validation of data extracts to ensure accuracy of directories and HSD Tables.


• Intake provider data from multiple sources. Vet and distribute data to appropriate personnel.

QUALIFICATIONS :

• High school degree or equivalent experience


• Strong knowledge of healthcare insurance industry, terminology, provider networks, contracting and credentialing.


• Ability and willingness to share knowledge.


• Detail oriented, with proven time management and organization skills (including the ability to engage in multiple tasks and meet deadlines/standards).


• Act with a sense of urgency to research questions or issues brought by the team. Identify the right parties or resources to resolve these issues.


• Be a positive role model and have the ability to work independently and in conjunction with co-workers of all levels.


• Strong analytical and problem-solving skills.


• Excellent communication skills - verbal, written and presentation.


• Working knowledge of SharePoint, Microsoft Word, & Access.


• Strong knowledge of Microsoft Excel.

About Cigna

Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. We offer an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioral health, pharmacy, vision, supplemental benefits, and other related products. Together, with our 74,000 employees worldwide, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation.

When you work with Cigna, you'll enjoy meaningful career experiences that enrich people's lives while working together to make the world a healthier place. What difference will you make? To see our culture in action, search #TeamCigna on Instagram.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.