A world leader in the field of in vitro diagnostics for over 55 years, bioMérieux provides diagnostic solutions that detect disease and contamination to improve patient health and ensure consumer safety. bioMérieux's global headquarters is located in Marcy L'Étoile, France, and we have more than 11,200 team members in 43 countries. With our distributor network, we serve more than 160 countries. bioMérieux, Inc., our Americas division, has more than 4,000 team members across 12 sites or subsidiaries. Our Americas headquarters is in Durham, NC, with nearly 1,200 team members. bioMérieux, Inc. sponsors public health initiatives and partnerships to address antimicrobial resistance, sepsis awareness, food safety, and consumer health. Our passionate team members recognize the power of diagnostics and rally behind our mission to help save lives.
As a Workflow Consultant, your primary responsibility will be participating in the delivery of workflow consulting services to bioMérieux customers. The delivery will primarily be done using the Kaizen format in clinical laboratories and Lean SixSigma methodology. You will work with customers to extract data from various sources, analyze the data, and deliver the results to the customer. You will work extensively with customers to understand their current process while collaborating in cross-functional teams to develop and offer viable solutions for process improvement.
Deliver workflow consulting solutions projects.
Understand and shape client requirements into workflow consulting solutions.
Support the definition of a workflow consulting solution portfolio revenue targeted at the three client market segments (clinical, biopharmaceutical, and agri-food).
Build and maintain the relationship to promote change, ensuring customer relationships are strengthened to achieve and/or exceed optimization in the workflow.
Build and develop a relationship with the sales team to promote workflow consulting services with instrument sales.
Use CRM to manage pipeline, events and all LO processes as directed.
Meet a minimum of 80% of time supporting the delivery of projects, 20% preparing for projects.
All other duties as assigned.
Studies/Experience, Skills and Qualifications:
Bachelor's Degree required, and/or Medical Technology degree/certification highly preferred.
At least 3 years of clinical laboratory leadership or operational experience - microbiology required.
Working knowledge of cost-accounting/finances as it relates to clinical labs preferred.
At least 1 year of laboratory consulting experience strongly preferred: Lab Workflow, operational efficiency, workflow standardization,
Some experience with change management, able to influence change.
Up to 75% travel required.
Yellow Belt or Lean/SixSigma certification preferred.
Proficient with desktop applications (MS Outlook, Word, PowerPoint,) and Excel (formulas, pivot tables, charts and graphs), Minitab for data analysis preferred.
Strong analytic and problem-solving ability; Able analyze data proficiently.
Ability to build consensus. A strong, self-confident, and decisive leader with good listening skills.
Self-starter with drive and high initiative. Judgment and strategic thinker.
Very good organization, interpersonal, communication, and presentation skills.
Strong knowledge of bioMérieux product ranges/services/solutions.
Team player, a high degree of integrity, authenticity, creativity and emotional intelligence.
Joining bioMérieux, is choosing to join an innovative company with a long term vision, committed to the service of public health and carried out with a humanistic corporate culture. Our Group offers numerous possibilities: so come and join the 11,200 bioMérieux team members who already identify with these values!
bioMérieux is an Equal Opportunity, Affirmative Action Employer. M/F/Vet/Disability/Sexual Orientation/Gender Identity/GINA