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Scheduling Coordinator at Mercy

Posted in Other 24 days ago.

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Type: Full Time
Location: Rogers, Arkansas

Job Description:

We're a Little Different

Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.

At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its "Top 100 Places to Work."


The scheduling coordinator is responsible for scheduling patients via the computer system for healthcare services with a high degree of accuracy and customer satisfaction. Scheduling representative must maintain a strong physician network regarding patient access. The position is accountable for working with the team and/team leaders to continuously improve services. Excellent telephone, computer and customer service skills are required. Maintains patient/professional confidentiality, displays a positive attitude and is adaptable to change. Contacts service areas as needed for information/communication. The job requires someone who can function in a multitasking environment. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.


* Experience: Working knowledge of medical terminology.

* Required Education: High school graduate or equivalent

* Preferred Education: College associate or business degree a plus

* Certifications: None

* Preferred Licensure: LPN

* Other: Ability to read and communicate effectively in English. Medical Terminology, typing/computer skills Basic Microsoft computer knowledge. Excellent communication skills. Ability to work effectively in a multi-tasking environment. Ability to function well in a high pace enviornment. Additional languages preferred. Knowledge of procedure/diagnosis coding is helpful.

We Offer Great Benefits:

Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 48 hours or more per pay period!

We're bringing to life a healing ministry through compassionate care.

At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We're expanding to help our communities grow. Join us and be a part of it all.

What Makes You a Good Match for Mercy?

Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We're also collaborative and unafraid to do a little extra to deliver excellent care - that's just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.