At The Fresh Market the Coffee, Candy and Bulk Specialist is responsible for the overall presentation of the coffee, candy and bulk department, including the ordering, merchandising and rotation of product. The Coffee, Candy and Bulk Specialist works in a fast-paced, multi-tasking environment to provide excellent guest service.
What you will do in a typical day:
Guest Service is a priority! Greet guests, answer questions in a friendly manner, proactively assist guests with accurate and timely information, make product/service recommendations and accommodating special requests.
Prioritizing department activities while managing interruptions and attending to details to complete tasks within deadlines is a must.
Maintain knowledge of products throughout the store, weekly ad items and work across departments to provide and assist guests in finding products & complete meal solutions.
Utilize training resources and fellow team members to educate self and others about product uses and characteristics.
Ability to read, understand and follow planograms, layouts, and schematics of the department for merchandising.
Maintain the coffee station; keeping it stocked and that Fresh coffee is available for guests to sample or purchase by the cup throughout the day.
Manage and assist all functions and activities of the Coffee, Candy and Bulk Department by:
Handling and preparing a variety of the department's specialty items and convenient meal solutions throughout the day per specific guest requests and to maintain quality product levels as indicated within TFM recipe
Enforcing and following department practices regarding receiving, stocking, and the unloading deliveries of product to ensure freshness and quality; including but not limited to case, coolers, freezers and sales floor.
Manage the inventory, ordering, pricing and signage throughout the department; Helping to reduce losses due to shrink, damage, and pilferage
Following and utilizing the department production tools and perform other duties and assignments as directed by management
Ensure TFM quality and safety standards are followed, including ensuring the proper inspection and storage of products to maintain quality, following proper cleaning and sanitation procedures, and operating equipment in a safe manner and completing all necessary reports.
Observing all store rules, Company policies and handbook guidelines, shift operating hours at all times as scheduled or assigned by store management.
Working Conditions & Physical Requirements:
Typical motions include repetitive hand and arm movements, repetitive grasping, lifting, bending, reaching and exposure to extreme temperatures (coolers, freezer, outdoors, etc.)
Will be required to spend the majority of time on his/her feet and stand or walk without a break for up to 4 hours
Responsible for moving or lifting an average of 10-60 pounds with a maximum weight lifted of 80 pounds occasionally
Able to work a flexible schedule including nights, overnights, weekends, and holidays as needed
Ability to use tools and equipment, including knives, ladders, stepstools, box cutters, pallet jacks, and other heavy machinery
Bonus if you bring:
Specialty, Gourmet and/or Grocery experience
Production Planning Software experience
Working knowledge of Microsoft Office
We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard race, color, creed, religion, age, sex, gender, sexual orientation, gender identity, pregnancy and related medical conditions, national origin, genetic information, uniformed service, veteran status, disability, or any other basis prohibited by federal or state law.
The statements in this job description are provided to describe the general nature and level of work expected in this role. While these statements include the essential functions of the job, they are not intended to be a complete list of all responsibilities, duties and skills required. As we work as a team, there may be times team members are needed to perform duties outside of their normal responsibilities based on business needs.