Central Washington Concrete, a member of the Oldcastle Materials Northwest Division family, values a culture of growth, development, and internal promotion. We are a dynamic, growth-oriented, national aggregate, asphalt, concrete, and construction family of companies. For over 80 years, we have worked to be the preferred source of quality rock products, concrete, asphalt paving, and construction services. We have been recognized by numerous organizations for our commitment to safety, customer service, and innovation.
We are actively recruiting for a highly motivated dispatcher/scale operator with a high sense of teamwork, to operate aggregate scales, generate and schedule phone orders, data entry, support sales and operational personnel while building strong business relationships with internal and external customers.
Key Responsibilities (Essential Duties and Functions)
Answers customer and driver calls in a timely and professional manner.
Enters order data into computer system.
Schedules and tracks orders and deliveries of aggregates.
Performs other duties as assigned.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
High school diploma or general education degree (GED) preferred.
Minimum two years direct customer service/dispatch experience highly preferred.
Demonstrates ability to multi-task and prioritize workloads in a fast paced environment.
Demonstrates ability to communicate effectively with all departments and customers on the phone and in person.
Detailed-oriented and thorough in all duties and be able to work extended hours when needed.
Proficient with Microsoft Windows applications.
Accurately type 50+ words per minute.
Excellent organizational, customer service and telephone skills.
Strong written and oral communication skills with high attention to detail.
Ability to work well in a high stress environment.
Ability to perform well in a small team environment.
The statements included in this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job. Other duties may be assigned as required. Requirements for this job are subject to modification by the Company and its designees, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
What Oldcastle Offers You
A culture that values opportunity for growth, development and internal promotion
Highly competitive base pay
Comprehensive medical, dental and disability benefits programs
Group retirement savings program
Health and wellness programs
Oldcastle has a long and proud heritage as one of North America's largest corporations. We are a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that together form the Oldcastle family. Oldcastle operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise.
Oldcastle is a great place to grow! If you're up for a rewarding challenge, we invite you to take the first step and apply today! Please complete your online application and profile which will be sent directly to the appropriate Hiring Manager. Thank you for your interest in the Oldcastle family!
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Central Washington Concrete is an Affirmative Action and Equal Opportunity Employer.
EOE/Vet/Disability--If you want to know more, please click on this link .
Central Washington Concrete is part of the Oldcastlecareers™ network.
Date Posted: Aug 15, 2020
Nearest Major Market: Seattle Job Segment: Transportation, Dispatcher, Equipment Operator, Data Entry, Operations, Manufacturing, Administrative