The Senior Implementation Consultant is responsible for leading the implementation and training for Campus Management Corp.’s Finance, HR & Payroll (CampusNexus Finance, HR & Payroll, or CNF), which is based on Microsoft D365 Finance & Operations, at customer sites. This includes in-depth participation and/or conducting of the business requirements review, configuring software, training end users on the software, and writing status reports. The CNF Consultant will provide in-depth knowledge of the Microsoft Dynamics 365 application and evaluate the customer’s business processes against the standard CNF functionality with guidance from the Solution Architect or Senior Manager.
Drives the Business Process Analysis and Modeling to ensure clients adopt best practices that streamline operations.
As requested, conducts project reviews to ensure compliance with project goals and operability of solution. Manages the quality of the deliverables throughout the project life cycle.
Leads the implementation team through the full cycle of the implementation from analyzing the customer’s business requirements to configuring the CNF application to meet those customer’s needs to end-user training and go-live support.
Collaborates with stakeholders throughout the customer’s organization to ensure a comprehensive set of requirements is gathered, that those requirements align to business objectives while gaining a full understanding of current business processes.
Provides in-depth knowledge of the CNF application and evaluates the customer’s business processes against the standard CNF functionality.
Follows the use of the prescribed CMC implementation methodology, understands the key activities, and deliverables for the customer’s engagement.
Facilitates the customer’s decision-making process and leads the implementation team with configuration, functional design documentation, and user acceptance testing and training with the customer.
Drives continuous process improvement in the implementation methodology and best practices.
Responsible for customer service escalations and transition to Support Team.
Assists in the pre-sales process and with pre-sales requirement discussions, as needed.
Promotes a culture of high performance and provides ideas and solutions as well as training opportunities.
Bachelor’s degree in Accounting, Finance, MIS, or related field preferred.
3+ years working with project teams in software installation, configuration, customization or implementation with Enterprise Accounting software package (D365/AX, SL, GP, etc.)
2+ years of demonstrated experience conducting highly visible presentations, conducting formal classroom training and/or online/webcast training on software applications or in a technical field preferred. Understanding of Adult Learning practices and principles.
Successful completion of current Microsoft certification exams preferred (MB-300/MB-310).
Consulting experience in Microsoft Dynamics 365 F&O application with a focus on business process modeling and software implementation preferred.
Experience with Finance and Accounting processes, including but not limited to; GL, AR, AP, Budgeting, Cash Management, Payroll, Capital Assets.
Higher Education or Public Sector experience preferred.
Ability to quickly learn new technologies in order to explain all CMC products and services.
Software troubleshooting skills required.
Excellent written and oral communication skills.
Proven effective listening skills required.
Ability to follow a project plan with attention to detail and follow-through.
Submit Time and Expense Reports each week according to company policy.
Demonstrated ability to work in a team and matrixed environment.
Must be able to travel 50-75% required.
Possible travel on weekends and/or holidays. Working additional hours at customer sites as requested.
Participate in after-hour meetings with management. Initiate recommendations for personal education and career objectives.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.