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Human Resources Temporary Associate at Spencer Gifts

Posted in Other 30+ days ago.

This job brought to you by CareerBuilder

Location: Egg Harbor Township, New Jersey





Job Description:
Overview

This position will handle all general calls into the HR department that come in through the front desk. This individual will either handle the call or forward to the proper home office HR associate (LOA/benefits, Worker's comp, etc.). They will be taught to differentiate calls that they can handle and those that are to be forwarded to an HR manager.

Responsibilities

Calls they will be taught to handle could be:
  • Store associates with questions on HR systems they use and a problem they are having. Must be patient to be able to help a caller not as familiar with a system.
  • Applicants following up on their application and other applicant questions.
  • Current/prior associates who want to file a complaint.
  • Other companies/an associate looking for an employment verification.

The individual in the position will also make outbound calls:
  • Handle name/SSN mismatches for new hires.
  • Interact with Zone Managers to get information needed to complete administrative tasks in hiring system.
  • Handle E-verify cases.
  • Interact with Spirit HR Managers as needed.


Qualifications

Quick learner of technical information.

Logical problem solver.

Maintain confidentiality.

Computer skills: Excel & Word.

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