At Crown Castle, we work around the country to build and maintain the infrastructure behind the world’s most revolutionary technologies. Our portfolio of communications infrastructure (towers, small cells, fiber) connects cities and communities to essential data, technology, and wireless service—bringing information, ideas and innovations to the people and businesses that need them. As the nation’s largest provider of communications infrastructure and with more than 5,000 employees across the country, we’ve been building the connections that people depend on for 25 years. Crown Castle is an S&P 500 company and one of the largest Real Estate Investment Trusts in the United States with an enterprise value of approximately $70 billion.
Position Title: Principal Business Intelligence (BI) Engineer- 7E
The Principal Business Intelligence Engineer provides technical expertise and direction in developing and supporting an enterprise business intelligence platform. This function helps business partners convert data into actionable insights and works across all domains to implement state-of-the-art systems for information delivery and consumption, including data exploration, data visualization, embedded and real-time reporting and analytics. S/he is also responsible for defining standards, production support and maintenance of the BI environment, and works with the team on system performance optimization and interoperability issues. Above all, this individual makes certain that the reporting solutions meet business objectives and establishes and maintains a high level of user trust and confidence in the BI group’s knowledge diagnostic and descriptive information delivery.
Essential Job Functions
Meet with decision makers, data owners, and end users to define reporting requirements and goals; develop reporting procedures, models and protocols.
Develop rapid prototyping to facilitate requirements and design discussions
Develop and maintain reporting modules utilizing the business intelligence platform’s developer and reporting tool kits
Provide reporting and analytical support (Level 2) to business units and support cross-functional projects by translating complex data from multiple data sources into dashboards
Lead the team through the agile development processes: run daily stand up, facilitate clearing obstacles, and keep team focus on stories and tasks per commitment
Closely monitor performance of reporting environment; identify problems and implement solutions; ensure the reports are running at optimum speed and efficiency.
Install, upgrade, and maintain the organization’s business intelligence platform.
Establish, administer, and monitor security in the reporting environment including the setting of appropriate end-user data access control levels.
Assist in the development and definition of documentation and standards for the reporting environment.
Be the change agent for self-service reporting – provide periodic trainings and run BI education clinics within Crown Castle. Contribute and evangelize the execution of self-service reporting and analytics
Bachelor’s degree in Computer Science, Information Systems, or related discipline preferred; equivalent experience is acceptable
PowerBI Professional certification is preferred
Five (5) years experience in the design, administration, programming, and support of an enterprise reporting environment using the Power BI, business intelligence platform
Thorough understanding of the Power BI and Power platform architecture
Proven experience writing technical requirements analysis, business process modeling/mapping, and data modeling
Considerable exposure to the operation and analysis of relational database software and standards
Oracle SQL coding skills with particular attention given to detail and accuracy
Ability to work in a team-oriented, collaborative environment; good interpersonal skills
Ability to weigh various suggested technical solutions against the original business needs and choose the most cost-effective solution
Ability to effectively prioritize and execute tasks in a high-pressure environment
Keen attention to detail and ability to access impact of design or coding changes prior to implementation
Excellent analytical and creative problem-solving skills
Highly self-motivated and cooperative attitude
Strong customer service orientation
Good written and oral communication skills
Ability to present and explain technical information to diverse types of audiences in a way that establishes rapport and gains understanding
Working Conditions: Works in a normal office setting with no exposure to adverse environmental conditions. Provide 24x7 on-call support in a predefined rotation.